Seasonal Receptionist

Are you a motivated, enthusiastic, self-directed individual with superior guest service skills looking for a great opportunity to work for one of Canada’s largest RV companies? Do you thrive in cohesive workspaces, going the extra mile to deliver exceptional experiences to guests? If you are, look no further as CanaDream is seeking a Seasonal Receptionist to serve our guests, customers and the public.

**About CanaDream’s Crew members**

We are a team of experienced, passionate, and dedicated people and we welcome crew members from all around the world and with all sorts of life experiences, from students at or finishing college/university or semi-retired/newly retired folks seeking seasonal summer work in an exciting tourism business where they’ll get to meet and interact with people globally and be part of our wonderful team at the busiest time of the year.

**About the Company**

From humble beginnings in the mid-‘90s, CanaDream has steadily grown into a leading RV rental and sales business in Canada. Our market-leading brand position has been achieved through a combination of investments in experienced employees across all our locations, with unique build RV floor plans, proprietary technology, continual investment, continual growth and expansion plans, and a fleet of over 1,000 modern RVs for rentals and previously experienced units available for sale.

Our brand new modern build in a newly developed area has 5 work bays, an inside wash bay area, and 3 offices and is fully paved with spacious roads and a fully fenced, gated and graveled lot. It is close to the QEII hwy and 10 minutes from the Airport. It also features high-quality finishes, a roomy new reception/waiting room, a staff lunchroom, and multiple washrooms for both employees and Guests.

CanaDream’s culture is based on being “Happy to” in every corner, we seek positivity and teamwork; working together to put our Guests at the center of everything. CanaDream’s employees work hard and enjoy the ride. Fun is at the core of our business with monthly staff appreciation BBQs, regular team celebration events, milestone awards and more.

**What’s in It for You**:
In addition to joining a dynamic and supportive team that focuses on staff well-being, you will receive a competitive wage, staff discounts for RV travel, growth opportunities & comprehensive on-the-job training. We also provide a referral bonus to staff who refer people to come and work with us. Our stations enjoy social events, and you will be welcomed in like family. Our stations all have free employee car parking.

**More About the station and role**:
It takes a special kind of person to do this job. Those most successful in this role are helpful, friendly, courteous, and excel at connecting and building rapport with people from all walks of life.

**Job Duties**:
You will be responsible for the following:

- Welcome Guests to CanaDream with professionalism, enthusiasm and passion.
- Answer all incoming calls in a professional manner using CanaDream language.
- Screen and direct telephone calls to the appropriate personnel.
- Provide appropriate information to our Guests, Customers and visitors.
- Receive and sort mail and incoming deliveries.
- Prepare and dispatch mail and courier deliveries daily.
- Assist front counter staff with scheduling Guest pick-ups and drop-offs.
- Provide seservations support.
- Provide support to other CanaDream departments within scope and as requested.
- Perform general clerical duties as requested.
- Respond to or appropriately direct service calls received overnight.
- Maintain guest services area, including beverage area.
- Monitor the use of supplies and equipment.
- Organize, maintain and coordinate office records and files in their appropriate locations.
- Type forms, letters, reports and memos as necessary.
- Ensure that the appropriate evacuation procedures are carried out in the event of an emergency such as making the announcement over the intercom.
- Perform other duties as assigned.

**Qualifications**:

- Must speak French
- Excellent and proven customer/guest service and communication skills.
- Positive attitude.
- Excellent problem-solving skills and strong attention to detail.
- Previous experience working in a hotel or tourism-related business is an asset.
- Must be able to work shifts, weekends and holidays.

**Job Types**: Full-time, Seasonal

Schedule:

- Day shift

**Experience**:

- receptionist: 1 year (preferred)

**Language**:

- French (required)

Work Location: One location