Store Director

2 weeks ago


Mirabel, Canada Sephora Full time

**T**ype d’emploi**: Full Time
**Poste**: Stores - Leadership
**Adresse**: 19001 Chemin Notre Dame Suite 112, Mirabel, QC
**Modèle de travail**: Formule hybride

Chez Sephora Canada, notre passion est de trouver et de partager la beauté à travers le monde. Nos constantes innovations, notre aptitude à déceler et à lancer les tendances et notre effort à offrir une expérience client exceptionnelle font de nous la collectivité beauté la plus adorée et la première référence en matière de beauté dans l’esprit de tous les Canadiens et de toutes les Canadiennes. Nous trouvons la beauté dans nos collectivités, nos différences, nos expériences et dans l’esprit de notre personnel.

**Job ID**: 260144
**Store Name/Number**: QC-Montreal Premium (2302)
**Address**: 19001 Chemin Notre Dame Suite 112, Mirabel, QC J7J 0T1, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular

The Store Manager manages the client service, people development, sales, productivity, merchandising, operational and human resource functions of their store. They ensure adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA’s objectives and policies.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Store's Budget and Business Results
- Forecast sales and payroll with District Manager to drive store results.
- Monitor daily, weekly, monthly sales results and communicate to staff members.
- Manage and measure the effectiveness of business strategies. Adjust game plan as needed.
- Achieve store’s sales plans and operating profits while maintaining expenses.
- Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services.

Human Resources
- Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.
- Recruit, interview, and hire for all positions according to business needs.
- Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their leadership and business skills.
- Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.
- Ensure all team members receive quarterly development meetings and plans.

Merchandising and Operations
- Conduct inventories on a timely basis and maintain updated inventory records.
- Communicate inventory issues/concerns to the District Manager and key stakeholders.
- Make strategic and innovative merchandising decisions in accordance with Sephora’s concepts when necessary, to grow the business.

**EXPECTED SKILLS AND QUALIFICATIONS**
- 5 years of management experience in the retail/service industry.
- Previous experience recruiting, staffing and hiring across all store positions, including leadership.
- Effective time management, problem solving and communication skills are essential.
- Maintaining composure and managerial courage are essential.
- Ability to analyze sales trends and react appropriately.
- Proficiency in Windows, Word and Excel.
- A High School graduate or equivalent, while a College degree is preferred.
- Open availability including evenings, weekends and holidays is required.

**ADDITIONAL INFORMATION**
Physical Requirements:

- Work in a fragrance filled environment.
- Lift and carry up to 50 pounds.
- Bend and stretch to stock shelves.

**COMPANY OVERVIEW**
Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.
**Sephora stores** - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.
- Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.

**VOICI POURQUOI VOUS ADOREREZ TRAVAILLER CHEZ SEPHORA**
- Vous ferez partie d’une culture unique et d’une famille d’individus passionnés et inspirants.
- Vous aurez la chance de travailler auprès des personnes les plus talentueuses de l’industrie; les côtoyer vous remplira de fierté.
- Vous aurez accès à la collectivité mondiale du groupe de produits de luxe LVMH (Louis Vuitton Moët Hennessy), pour des opportunités de carrière infinies.
- Vous aurez la chance de soutenir différentes causes grâce à notre programme La beauté de l’entraide (dons doublés par Sephora par l’entremise de Benevity), en versant des dons, en offrant de faire du bénévolat ou en donnant de bien d’autres façons.
- Vous profiterez d’avantages que vous pouvez choisir,



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