Night Auditor/front Desk Agent

1 week ago

Kincardine, Canada Comfort Inn & Suites Kincardine Full time

We are looking for a diligent night auditor to join our hotel team. This position primarily works the 11:00pm to 7:00am shift.

You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.

**Night Auditor Responsibilities**:

- Proficiency in English; knowledge of other languages is a plus
- Keeping hotel financial records in order.
- Processing invoices, transactions, room charges, refunds, etc.
- Preparing and distributing nightly reports for management team.
- Verifying that all accounts are balanced and supported by documentation.
- Checking guests in and out of the hotel.
- Responding to guests' needs, requests, and complaints.
- Answering the phone and making reservations.
- Customer service drive with outstanding communication and active listening skills
- Excellent problem-solving and multitasking skills
- Ability to work flexible hours
- Strong sense of responsibility and a professional presentation
- Summarizing each night's operations and listing any follow-up tasks for management.
- Following End of Day procedures.

**Night Auditor Requirements**
- High school diploma.
- Past experience in customer service or hospitality.
- Experience with accounting procedures and administrative tasks.
- Proficiency with computers.
- Analytical mind, with strong attention to detail and an affinity for numbers.
- Good organizational and time-management skills.
- Self-motivated, proactive work ethic.

**Job Type**: Part-time

**Salary**: From $16.50 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Kincardine, ON N2Z 0B5: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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