Client Success Associate

1 week ago

Winnipeg, Canada 7X Powered Inc Full time

**Client Success Associate - Work from Home / Fully Remote (Winnipeg)**

**Location**:Work from home (Must live in Winnipeg)

Do you love the idea of being part of a team that will _forever_ change the way Canadians interact with our favourite brands? Do you enjoy working in an entrepreneurial environment, where quick decision-making enables meaningful and measurable progress? Are you always striving to be a top performer in anything you put your mind to? Does the prospect of joining a disruptive (but proven) business, with tons of growth potential, excite you?

We've _already_ hired 200+ Winnipeggers, and we're just getting started Grow with us
- Actually_ build a career at 7x, and gain access to our world-class compensation package including:

- 100% Health and Dental Coverage package, **on day 1**:

- Total cash compensation of 20-40% higher than other similar roles in Calgary
- Predictable scheduling and office hours
- Disrupt an industry together, with our proven recipe

If you answered _yes_ to the questions above, then we’d love to hear from you

**About 7x**

7x was founded on the basic premise that most contact centers _suck_, resulting in painful client interactions with some of the world’s most recognized consumer brands. We set out to reinvent the industry, shifting focus towards co-creating delightful experiences to drive brand affinity, loyalty and conversion, for our client brands. We’ve now proven, with one of Canada’s largest Telcos, that this approach drives _exponential_ results Our unique engagement model involves a more customized and collaborative approach to designing, building, and operating omnichannel contact centers for the world’s coolest customer-centric brands. We help our clients redefine industries - from top to bottom and inside out.

Delivering a world-class experience requires that we look at the world in a whole new way. Using kick-ass technology, and insights gleaned from rich data, we create exceptional, fully customized, experiences that go well beyond what anyone thought possible.

Key Responsibilities
- Demonstrated ability to effectively implement a consultative and solutions-based sales and/or methodology.
- Thrive in a fast-paced environment and meet established sales targets.
- Multi-task in various systems to ensure the customers transaction is completely quickly and accurately.
- Demonstrate ability to positively influence customers (propose options/solutions).
- Act as an ambassador for our clients and provide their customers with a superior experience.

**Required qualifications**

Only four _real_ requirements:

- You're an _Ace_ at navigating software systems: Exceptional multitasking skills with productivity tools such as MS Office and Microsoft Windows.
- You know _how to be real_: You have the patience to listen attentively, solve creatively and create strong human connections.
- You're an upbeat, self-motivated, tenacious team player who is a fast learner, and has the ability to work independently.

A couple “nice to have” items:

- Telephone sales or service experience is nice, _but not required._
- Telecommunications industry experience is nice, _but not required._

**Job Types**: Full-time, Permanent

**Salary**: $35,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

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