Associate, Global Sourcing

Description de l'entreprise

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada's Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning

**We play by the following rules**:
We exist to add joy to our customers' lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we'd treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Description du poste

The Associate, Global Sourcing & Product Development, supports developing, sourcing and producing all Indigo propriety products. This role helps ensure that sourced product meets the business's quality, design, and sustainability standards and is produced and delivered within cost and margin expectations.

KEY PERFORMANCE METRICS

On-time delivery
Incoming margin
Profit Improvement & Cost Reduction
Product Integrity - Design, Quality, Value
Effective Management of merchandising & development calendars to deliver products on schedule

KEY ACCOUNTABILITIES

Functional

Support the development of products to ensure they meet design, vision and margin/cost parameters established by planning and merchant teams.
Execute deliverables based on the product development calendar to ensure all stakeholders adhere to dates.
Develop product briefs to share with vendors as required
Maintain a vendor network that meets the needs of assigned categories
Negotiate product cost with all vendors, ensuring target price and margin are achieved
Act as the liaison between internal partners and factories for all concerns and inquiries
Ensure production quality, including verification that components and fabrics match back standards
Provide technical manufacturing expertise
Ensure on-time delivery of all sourced products in assigned categories
Collaborate with the merchant team, supply chain, logistics, etc. to communicate revisions to the delivery schedule
Ensure product integrity by troubleshooting testing exception reports with vendors and the QA team
Facilitate daily/weekly production update meetings with design and merchant teams to ensure all relevant partners are aware of the production status
Maintain all aspects of the costing process
Confirm order placements with each vendor
Oversee sample costing and tracking processes
Review all received samples
Track sample development/adoption ratios
Coordinate packaging needs with Creative Studio; partner to ensure costs are reflected in FOB costs.
Identify and anticipate customer expectations and needs
Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo's customers
Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes
Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback

Cultural

Model Indigo's beliefs and convey a positive image in everything you do
Celebrate diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion and influence change through your team and/or the organization

SCOPE

**Manager once Removed (MOR)**: Senior Director, Sustainability, Product Development & Sustainability

KEY RELATIONSHIPS

**Internal**:
Supply Chain
Creative Studio
General Merchandise

**External**:
Buying offices / Agents
Vendors

LI-Hybrid

**Qualifications**:
QUALIFICATIONS

Work Experience / Education / Certifications

Bachelor's degree in related field
2-4 years' product development and sourcing experience in a retail environment
Previous experience in sourcing and product development of home products across global markets required
Previous experience negotiating product cost
Knowledge of costing and retail math
Understanding of key private label design/development, sourcing and production practices

Competencies / Skills / Attributes

Thorough understanding of brand pricing strategy,