Abc Supply

**TITLE**:ABC Supply** **Customer Service Representative**

**LOCATION**:330 - 70 Arthur Street, Winnipeg, MB**

**DATE AVAILABLE**:As soon as possible**

**CAMPAIGN HOURS**:Monday - Friday 8:00am - 7:00pm CST (As Needed)**

**JOB DESCRIPTION**:
Customer Service Representatives on ABC Supply will conduct Customer Satisfaction Surveys on behalf of ABC Supply to their business customers across the United States. Responsibilities will also include: taking Inbound calls for ABC Supply Customer Satisfaction Hotline, Delta Airlines and various other Inbound Programs providing information, answering questions and doing referrals.

**After a month of training onsite, employees have the option to work from home if desired.**

**REQUIRED SKILLS/EXPERIENCE**:

- Minimum 1 - 2 years Customer Service Experience
- High School Diploma or Equivalent
- Strong written and verbal communication in English
- Clear and precise enunciation and pronunciation
- Active listening skills
- Excellent call quality
- Excellent spelling and grammar skills
- Proficient internet usage
- Excellent computer skills - 35 wpm with 90% accuracy
- Demonstrates the ability to “talk and type”
- Excellent attendance record is mandatory
- Good retention skills/very detail oriented
- Accepts constructive feedback and implements recommended changes
- Reliable, Easily Trained and Self Motivated
- Team Player and able to work in a fast paced environment

**Job Type**: Part-time

Pay: $15.80 per hour

Expected hours: 25 - 35 per week

Additional pay:

- Retention bonus

**Benefits**:

- Work from home

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person