Underground Locate Centre Rep

Powered by water... and by people like you

Providing clean electricity to 4 million customers takes a diverse workforce and that’s where you come
in. We need your talent to help us build major projects to meet growing demand. To help our
customers find clean energy solutions for their homes and businesses and to be ready to respond
during storms and outages to keep our system reliable.

Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a
solution to climate change while safely providing clean, affordable electricity to our customers.

We offer a healthy work life balance, training opportunities and career progression. We're proud to be
ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we
build an even cleaner B.C.

**JOB DESCRIPTION**
**Duties**:

- Responds to BC 1Call excavation notification tickets by: accessing and reviewing BC 1 Call
- generated work request tickets; verifying and locating areas of interest in the BC Hydro GIS
database using customer locate information and other tools such as MapCon, SAP and the
internet; preparing information packages by filtering, manipulating and annotating BC Hydro GIS
data to produce drawings for use in safeguarding excavators, their workers and the public in

requestors. Information gathered may pertain to existing plant as well as proposed or pending
plant. Applies appropriate warnings to the cover letters and drawings and, when warranted by the
complexity of underground plant in the area of excavation, advises requestor of the availability of
more detailed information. Logs and files all processed requests for future reference. Processes
tickets on an emergency basis when requested to do so by BC 1 Call or the Customer Restoration
Centre.
- Responds to inquiries from requestors regarding the contents of their information packages by

interpreting the drawings provided, explaining such things as rights of way, the differences
between distribution plant and transmission plant, civil underground distribution standards, limits
of approach, and the limits to Hydro’s ability to provide construction drawings and other
information for private property as opposed to public property. Arranges for local civil inspectors to
mark the ground to locate BC Hydro plant when the drawings do not reflect the plant in the field
adequately for the proposed excavation.
- Updates the GIS database with information from SAM Asset notes, including those generated by

BC Hydro and contractor field staff, and with information received from other sources, such as
address updates from government agencies such as Crown Lands, Regional Districts and
municipalities. Refers to a variety of sources such as hard copy and digital drawings, maps, DAD
and written and verbal instructions to ensure accuracy of database. Creates SAM Asset notes to
report irregularities in database when irregularities are noticed during own day-to-day activities.
- Participates with other ULC staff in improving the response process and related computer


produce and update records, listings and internal and external correspondence.
- Performs duties of a minor nature related to the above duties that do not affect the rating of the

job.

**Qualifications**:
***
- High School graduation, completion of BC Hydro’s Electrical Fundamentals course plus in-house

training in EGIS, DAD, SAP and GUS to be completed within the first 6 months of starting the job.-
- Excellent customer service skills.
- Experience or coursework related to drafting or mapping layouts and standards would be an

asset.

**ADDITIONAL INFORMATION**
***
**This position is affiliated with the Movement of United Professionals union (MoveUP/COPE).**
- Please note this is a 24 month Full Time Temporary opportunity.
- Experience working on a dynamic team environment managing tight deadlines is a highly

desired. Volumes of work can fluctuate depending on construction season and you can be
expected to process up to 150 Underground Locate Requests daily in peak periods. Customer
tact, focus and professionalism are also desired assets.
- Works in a normal office environment. Occasionally required to calm upset or frustrated

requestors.
- As part of the selection process, applicants may be required to take a test during the interview

process.
We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation
to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we
invest in our system and prepare to meet the challenges of tomorrow.
Our values guide our work. Want to join us?
We are safe.
We are here for our customers.
We are one team.
We include everyone.
We act with integrity and respect.
We are forward thinking.

BC Hydro is an equal opportunity employer.

minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual
orientations and gender identities, and others wit