Operations Manager

**About Us**:
Enterprise Paper - Parksville is a growing distribution company that operates as a subsidiary of Enterprise Paper Holdings Ltd. a leader in the paper, packaging, cleaning and hygiene industry. Our team is committed to providing exceptional service to our customers through efficient operations and reliable delivery systems. We’re seeking an experienced Operations Manager to oversee the day-to-day activities of both our Parksville office and warehouse operations, including the management of a small fleet of 5-tonne trucks.

**Position Overview**:
The Operations Manager will be responsible for overseeing and streamlining operations in both the office and warehouse, ensuring efficient order fulfillment and timely deliveries. In addition to managing office staff, warehouse staff and delivery drivers, you will be responsible for the upkeep and performance of our small fleet of trucks. Your role will directly impact operational efficiency, service quality, and client satisfaction, all while maintaining high safety standards.

**Key Responsibilities**:

- Oversee the daily operations in both the office and warehouse, ensuring seamless workflows and on-time deliveries.
- Oversee the management of a fleet of 5-tonne trucks, including scheduling, routing, and ensuring regular vehicle maintenance.
- Supervise, coach, and lead a team of office staff, warehouse staff and delivery drivers, fostering a high-performance, collaborative work environment.
- Develop and implement efficient systems for inventory management, order fulfillment, and shipping.
- Ensure timely and accurate deliveries to customers, maintaining a high level of customer satisfaction and minimizing delivery issues.
- Enforce strict health and safety standards across all operations, ensuring compliance with regulatory requirements.
- Responsible for managing and ensuring the ongoing maintenance and upkeep of the building's infrastructure and facilities.
- Monitor key operational metrics and KPIs, identifying areas for improvement and implementing appropriate strategies.
- Collaborate with the senior leadership team to support the company’s strategic initiatives and long-term growth.
- Assist with recruitment, training, and ongoing staff development to meet operational goals.
- Prepare regular reports on operational performance, fleet management, and team productivity.
- Submit capital asset budget requests to the senior leadership team annually
- Ability to step into any role within the office or warehouse to assist when required.

**Qualifications**:

- Proven experience in operations management or supervision, ideally in a distribution environment.
- Strong understanding of warehouse operations, inventory management, and delivery systems.
- Demonstrated experience in managing a small fleet of vehicles, including scheduling and maintenance.
- Exceptional leadership and team management skills with the ability to motivate and guide employees.
- Excellent organizational abilities and attention to detail.
- Effective communicator, both in writing and orally.
- In-depth knowledge of health and safety regulations and proven experience in enforcing them.
- Proficient with Microsoft Office Suite; experience with warehouse management software is an asset.
- Must be adaptable/flexible.
- A valid driver’s license is required.
- Forklift certification or related experience is a plus.

**What We Offer**:

- Competitive salary, commensurate with experience.
- An exciting opportunity to be part of a dynamic team with a growing company.
- Access to resources and support from the larger parent company.
- Opportunities for career advancement and professional development.
- Comprehensive benefits package.

Enterprise Paper Co. Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Permanent

Pay: $65,000.00-$90,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Parksville, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Operations management: 3 years (required)
- Supervising: 3 years (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2025-02-21