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Client Relations Advisor

2 weeks ago

Boucherville, Canada LASIK MD Full time

See if you are our next:
**BILINGUAL CLIENT RELATION ADVISOR / CUSTOMER SERVICE REPRESENTATIVE| South Shore**

Being a Surgical Assistant means helping the surgeon in the operating room. It means anticipating their actions and preparing their work tools. It means teaming up with them and the other caregivers to support the patient from the start to the end of their experience. All this while seeing with your own eyes the happiness of a clear vision regained.

**A look at your benefits**
- You have a** permanent full-time position**. Monday to Friday 8AM-4PM (available to work early mornings and evenings when required).
- You benefit from a **free LASIK surgery**, **3 weeks of vacation**, **3 sick days**, **1 floater** & 1 **wellness day**.
- You benefit from **group insurance**, **telemedicine **& **RRSP match**.
- You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

**Your tasks at a glance**
- You present treatment options to prospective patients.
- You provide accurate information to patients regarding surgery, pricing, and scheduling.
- You manage and address patient questions accurately, concisely and in a timely manner.
- You help meet patients' needs by consulting, reassuring and scheduling follow-ups, across different regions.

**A clear view of your assets**
- You have a broad background in **customer service and retention**, in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, and hospitality.
- You have prior experience as an inside sales representative or account executive (an asset).
- You have a desire to succeed: being highly motivated, results driven and familiar with client follow-up techniques.
- You are organized, self-disciplined, have excellent prioritization, time management, and problem-solving skills.
- ** You have excellent communication skills, you speak English **_et français aussi. (required)_**:

- ** You can travel to other clinics for training (LASIK MD Brossard, LASIK MD Montreal or other clinics within the province of Quebec) - expenses covered by Vision Group. **_(required)_**

**_ Address (Boucherville): _**:

- 10, boulevard de Mortagne, Boucherville, QC J4B 5K6, Canada (15 min drive from Longueuil; free parking available on-site)._

**_Address (Brossard): _**:

- 1850 Rue Panama Bureau 410, Brossard, Quebec J4W 3C6_** From our point of view**

We are committed to offering an inclusive work environment and to building a team of employees empowered by its diversity. Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.