Dispatcher

1 week ago

Brampton, Canada Kee West Auto Carriers Full time

**Job Summary**

**Key Responsibilities**
- **Coordinate and Dispatch Drivers**: Efficiently assign drivers to loads and optimize schedules for maximum efficiency, minimizing empty miles and maximizing driver hours.
- **Route Planning**: Plan routes primarily between Toronto and Montreal, taking into account traffic patterns, weather conditions, and any logístical constraints.
- **Load Management**: Ensure that loads are properly assigned and balanced, complying with all safety regulations and weight limitations.
- **Monitor Performance**: Track the location, status, and ETA of drivers throughout their routes, proactively addressing delays and communicating with customers as needed.
- **Communication and Coordination**: Act as the primary point of contact between drivers and customers, relaying information on timelines, load specifics, and changes in schedules.
- **Problem-Solving**: Address and resolve logístical challenges as they arise, such as route delays, mechanical issues, or customer complaints.
- **Compliance and Safety**: Ensure that all drivers comply with Kee West Auto Carriers’ policies, as well as federal and provincial regulations regarding hours of service, load limits, and driver safety.
- **Documentation and Reporting**: Maintain accurate records of dispatch activities, driver logs, load manifests, and any incidents or delays.

**Qualifications**
- **Experience**: Minimum of 5 years of dispatching experience, preferably in the auto-hauling or transportation industry.
- **Education**: High school diploma or equivalent required; additional training or certification in logistics or transportation is a plus.
- **Technical Skills**: Proficiency in dispatch software, GPS tracking systems, and basic office software (MS Office). Familiarity with Transportation Management Systems (TMS) is a plus.
- **Communication Skills**: Strong verbal and written communication skills, with the ability to clearly relay instructions to drivers and maintain effective communication with customers.
- **Organizational Skills**: Excellent organizational and multitasking abilities, with a strong attention to detail.
- **Problem-Solving**: Able to remain calm under pressure and think on your feet to resolve scheduling or logístical issues promptly.

**Working Conditions**
- Office environment with frequent use of computer and dispatch software.
- Occasional on-call duties, especially during high-traffic periods or in cases of logístical emergencies.

**Why Join Kee West Auto Carriers?**
- Competitive salary and benefits package.
- Opportunities for professional growth within a well-established company in the auto-hauling industry.
- Work in a dynamic, team-oriented environment with a focus on reliability, safety, and customer satisfaction.

**Job Types**: Full-time, Permanent

Pay: $65,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- dispatching: 5 years (required)

Work Location: In person

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