Front Desk Hotel Clerk

1 week ago


Gloucester, Canada Maas Enterprises Full time

or equivalent experience

**Business Equipment and Computer Applications**:

- Word processing software
- Spreadsheet
- Internet
- Computerized bookkeeping system

**Work Setting**:

- Hotel, motel, resort

**Specific Skills**:

- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Perform light housekeeping and cleaning duties
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Provide customer service
- Maintain an inventory of vacancies, reservations and room assignments

**Security and Safety**:

- Bondable
- Criminal record check

**Transportation/Travel Information**:

- Own transportation
- Travel expenses not paid by employer
- Public transportation is available

**Work Conditions and Physical Capabilities**:

- Work under pressure
- Attention to detail
- Standing for extended periods

**Long term benefits**:

- Other benefits

**Other benefits**:

- Free parking available

**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Are you currently a student?
- What is your current level of study?
- What is your current field of study?
- What is the highest level of study you have completed?
- Do you have previous experience in this field of employment?
- Are you available for shift or on-call work?
- Are you available for the advertised start date?

**Student status**:

- Full time enrollment



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