Manager, Human Resources

**About Us**

MaxPeople is a professional Human Resources consulting firm offering HR, Training, Recruitment and Employment Law services to clients in need of an effective people strategy to grow their business. We provide services to small and mid-size organizations with the necessary Human Resources infrastructure and the employment law services required for growth.

**About Our Client**

Our client** **is the new generation of supplier in wholesale Plumbing and Hydronics - setting superior standards in service, product availability and delivery.

They have 11 strategically located local warehouses across the GTA, each with a full quantity of inventory and strong, strategic delivery capabilities. They provide contractors with unprecedented support in a fast growing and traffic laden environment by bringing inventory closer to jobsites. They have the right people, with years of experience in product knowledge, skilled trades experience and customer service training.

**What you will do**:
**Strategy**
- Executes the HR strategy in collaboration with business strategy, this includes workforce planning and a strong focus on growth for the company.
- Stays connected and informed on workplace trends and HR best practices and respond accordingly with recommendations to the CEO, collaborating with external partners as needed.
- Plays an active role in communication of specific HR related initiatives.

**Leadership**
- Demonstrate leadership capabilities, providing coaching, guidance and direction to the NEXT Leadership team.
- Ensure that HR team is operating in accordance with NEXT’s policies and procedures.
- Develop a strong working relationship across the Company and be viewed internally as a credible and knowledgeable resource within the HR department and amongst staff.
- Ensure the appropriate allocation of HR resources to activities within the department.

**Recruitment and Onboarding
- Conducts recruitment research on best practices in the marketplace and ensure the use of cost-effective external resources.
- Conducts exit interviews and analyzes exit interview trends to summarize and present them to Management.
- Onboards and manages the orientation of all new and returning employees and ensures employees receive proper training appropriate for their position (e.g. Occupational Health and Safety for Workers and Supervisors).
- Takes a lead role in ensuring new hires are set up in their workspace and equipped with access pass, computer, phone extension, and other materials upon hire.
- Ensures new hire documentation is received, saved and updated as required.

**Performance Management**
- Develop and manage a performance appraisal process that aligns with business needs and drives high performance.
- Oversee performance appraisal program in collaboration with Management Team.

**HR Reporting**
- Maintains and updates various HR reports including, among other metrics, turnover, recruitment and headcount and work with senior management to develop appropriate action plans to address identified needs.
- Conducts and completes analysis of employee engagement survey results and develops recommendations to improve scores. Rolls out programs in conjunction with VP Finance and General Manager and external partners (as required).
- Conducts quarterly benefits analysis (trends, usage, etc.).

**Training and Development**
- Composes annual Training Calendar and ensures training requirements are met based on needs analysis at NEXT
- Facilitates training sessions as required.
- Ensures appropriate Joint Health and Safety Committee (“JHSC”) members are in place and trained accordingly, ensuring that all Health and Safety requirements are met.
- Owns employee engagement initiatives such as rewards and recognition programs and charitable events.
- Identifies vertical and lateral opportunities for advancement or progression for employees, understanding the skills, experiences, and personal and professional competencies necessary for success in each new role.

**Employee Relations and Compliance**
- Supports NEXT’s performance management process to ensure continuous performance improvement and the implementation of best practices.
- Assists managers with coaching, performance discussions, follow-up on timelines and ensuring that all employees’ Goals and/or Development Action Plans are identified.
- Responds to employee inquires in a timely manner and provides proactive solutions to day-to-day challenges.
- Provides support and assistance in the termination process, both voluntary and involuntary.
- Communicates and enforces all HR policies, procedures and programs to ensure compliance with all applicable legislation and regulations.
- Assists with disability management type cases to ensure all policies and procedures are adhered to.
- Provides recommendations on employee relations practices with a view to establishing a positive employee-employer relationship and promoting a high level of employee engagement.
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