Warehouse Associate

**About the Position
The Warehouse Associate will help us keep up with the demands of a fast-paced sales office, while maintaining a fun and easygoing team atmosphere. Some of the key responsibilities are receiving, shipping and tracking orders, maintaining inventory and overseeing our counter sales. Good communication skills, self-motivation, and a desire to learn will be required. Flexibility to deal with changing priorities and the ability to reliably respond in a timely manner.

**Principal Tasks
Receiving:

- Coordinate with our daily shipping company to receive deliveries in a timely manner.
- Offload shipments when they arrive and organize warehouse space.
- Organize and neatly put away customer orders in designated area. Orders will be tagged with customer name and job name when the item is received.
- Communicate with freight companies with regards to damaged or lost shipments.

Shipping Out:

- Ensure stock/factory orders are sent out as requested by the customer/salesperson.

Inventory:

- Manage inventory levels with Warehouse Manager
- Ensure the warehouse is adequately stocked with inventory.
- Able to take customer orders from the retail counter and process them. That includes providing the proper job name and purchase order number. A copy of the order should be provided to the corresponding salesperson of the customer’s account.
- Maintain inventory counts and have a +/-0.5% discrepancy.
- Always keep the warehouse tidy, presentable and organized.

Counter Sales:

- Serve any walk-in customers.
- On-the-job training will be provided for our proprietary software.
- Provide outstanding customer service, with a Customer First approach to business
- Want to continuously learn and grow
- Self-educate or participate in training held in the office, when available, for products sold through the warehouse or listed in the office stock book.
- Build sustainable customer relationships and trust with customer’s account through open communication
- Assist in all customer events as required. This could be open houses, sporting events, lunches, etc.
- Perform other duties assigned by your manager.

**Skills/Qualifications
- 3 years of relevant experience would be an asset.
- Forklift Trained and Certified
- Certified in Standard First Aid, CPR Level A or C, and AED
- Friendly, courteous, professional and confident as a representative of our office and company
- Excellent verbal and written communication skills
- Will be required to move or lift heavier items in the warehouse
- You are Self-Motivated, Creative and Resourceful
- Ready to bring positivity, energy and enthusiasm into the workplace
- Professional approach to business and the workplace
- Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Able to multitask, prioritize and manage time effectively
- Attention to detail and accuracy in tasks are a must
- Problem solving abilities
- Ability to work under pressure unsupervisedStrong work ethic guided by personal integrity and mutual respect

**What We Offer**

Health and Dental - Employees and their families enjoy flexible benefits options covering an extensive list of medical and dental expenses and services.

Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.

Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being.

Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).

EQ Care® - You and your family will have free access to speak with a doctor by phone or app from wherever you are.

Gym Subsidy Program
- Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s.