Business Improvement Specialist

**Department**: Procurement & Real Estate Services
**Employee Group**: Teamsters Local 31
**Location**: 4515 Central Boulevard, Burnaby
**Salary Range/ Wage Rate**: PG T30 $3,946.90 - $4,674.08 bi-weekly

**You are: A strategic thinker and demonstrate proactive leadership with a passion for driving meaningful change. You excel at navigating complex organizational environments and are skilled at identifying opportunities for improvement across business processes. With a strong analytical mindset, you can interpret data, model workflows, and develop practical solutions that enhance operational efficiency. You are a natural collaborator who communicates effectively with diverse stakeholders and inspires cross-functional teams to embrace continuous improvement. You are adaptable, resourceful, and confident in leading projects from concept to completion, using proven methodologies such as Lean and Six Sigma. You can manage competing priorities, guide teams through change, and foster a culture of innovation.**

**This role**:

- Performs project management in leading the development of business processes and related systems through continuous improvement plans for procurement, real estate and facilities management; plans, organizes, and leads departmental projects; designs project elements and makes adjustments as required; outlines scope of work, budget, deliverables and timelines; drafts project proposals and presents same to senior staff and project steering committees; and prepares detailed reports and recommendations.
- Plans, assigns, supervises and reviews the work of a small team that supports continuous improvement initiatives; provides guidance and training; and participates in recruitment and performance evaluation.
- Conducts organizational reviews related to procurement, real estate and facilities operations; assesses current work and system processes performed by staff; makes recommendations for improvements related to organizational structures, competency development, system implementations, policies and procedures.
- Reviews annual work plans and policies; identifies key stakeholders and liaises with staff, external vendors and stakeholders; evaluates the overall effectiveness of projects and plans; streamlines to achieve best management practices; and facilitates progress towards objectives through regular meetings.
- Identifies continuous improvement needs; provides advice on opportunities for improvement and initiatives to overcome business challenges; prioritizes initiatives and recommends resources to support continuous improvement needs; evaluates potential issues arising during the continuous improvement processes; and ensures improvements are actualized in final plans.
- Models data, processes and work flows; gathers, verifies and analyzes complex data and information from systems, technology, internal and external resources; creates reporting tools and dashboards; and applies analytical tools to interpret and analyze business performance to enable quality decision making and to find optimal solutions.
- Facilitates and participates in formulating, implementing, modifying and improving the development and evaluation of strategic plans and projects; develops project frameworks, templates, charters, definitions; uses best practices and methodologies, change management and communication planning to conduct value stream mapping; and identifies relevant key performance indicators.
- Prepares and conducts presentations to demonstrate value propositions; facilitates decision-making workshops; leads, consults and participates in cross-functional teams to deliver current and future state process mapping and other business process reviews; and develops recommendations for improvements.
- Leads and supports departmental transitions from current to future state and other changes; cultivates a shared understanding of the purpose of changes; develops, leads and implements engagement sessions, training and skill building sessions; develops reference and support materials; and assesses outcomes.
- Provides guidance and support to staff and cross functional teams to enhance their knowledge of continuous improvement and project management.
- Acts as resource person and provides professional guidance and support on issues related to the work.
- Performs related work as required.

**To be successful, you have**:

- University graduation in business management, operations management, engineering, research and data analytics or other relevant degree, plus project management certification and formal training in research and Lean and Six Sigma methodologies, plus considerable experience as a continuous improvement professional; or an equivalent combination of training and experience.
- Thorough knowledge of the principles, practices, techniques, methods and procedures applicable to project management, design, development, implementation and monitoring.
- Thorough knowledge of procurement and real estate as it rel