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Bilingual Customer Service Representative- French/english

3 weeks ago

Stittsville, Canada Micronostyx Full time

Micronostyx is committed to providing Canadians with innovative and reliable products for Microbiology and Speciality Diagnostic testing. We are currently looking for a Bilingual Customer Service Representative (French/English) to join our customer care team.

**Objectives of this Role**:

- Process customer orders in a detailed and timely manner
- Reach out to customers and verify account information.
- They may be asked to assist in other departments or special projects.

**Skills & Qualifications**
- Organized and detail oriented
- Strong problem solving skills
- Minimum 2 years experience in Customer Service
- College or University Degree is an asset
- Must be Bilingual
- Ability to work with Excel, Word, PowerPoint and Outlook
- Experience with Traverse Open Systems an asset

Pay: $21.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stittsville, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person