Director, Reporting

**Date Posted**:07/18/2025
**Req ID**: 44337
**Faculty/Division**: Operations and Real Estate Operations
**Department**: Institutional Research and Data Governance
**Campus**: St. George (Downtown Toronto)

**Description**:
Reporting to the Executive Director of the Institutional Research and Data Governance office, the **Director, Reporting & Analytics** serves as a key advisor to executive leadership on data, metrics, and analytics. This role promotes data-informed decision-making across the University by delivering high-quality institutional data and analyses that support strategic priorities. In addition, the Director leads a team of analysts responsible for producing institutional data products that support performance management and accountability (e.g., SMA4 Metrics, Facts and Figures), and preparation of data for national and international reporting requirements, rankings, and scholarly research.

The Director also manages the institution’s Tableau-based Business Intelligence environment, ensuring user training, promoting best practices, while working with IT to inform the technology roadmap. Externally, the Director represents the University on committees such as the U15 Data Exchange, contributing to national data sharing initiatives and benchmarking efforts.

The role requires strong leadership, quantitative analysis skills, and the ability to communicate complex concepts to diverse audiences. A central part of this role is cultivating relationships with reporting and analytics stakeholders across the University to promote shared standards, transparency, and data literacy. Ultimately, the Director contributes to advancing the University's data strategy by strengthening institutional reporting and analytics capacity, fostering cross-functional collaboration, and supporting integrated, ethical, and forward-looking use of data.

**Qualifications**:
**Education**
- Graduate degree (Master’s) in a quantitative discipline (e.g. computer science, applied mathematics, data science, engineering, statistics). Doctoral degree preferred, or equivalent combination of experience and education.

**Experience**
- Minimum ten (10) years’ related experience in a complex higher education (e.g. University) environment at a managerial level.
- Proven track record in designing, developing and implementing advanced analytics solutions in higher education or other related fields.
- Understanding of current trends and technologies to support reporting and analytics capabilities, in addition to data visualization.
- Experience in interpretation and written reports summarizing insights for decision-making.
- Solid knowledge of relevant and complex university policies, budgetary and financial procedures, enrolment management, financial aid and research issues.
- Experience working with the University’s policies and procedures, enrolment management, financial aid, and institutional research issues.
- Experience collaborating and interacting with senior administrators and providing advice and expertise.
- Experience leading complex and multi-stakeholder projects.
- Experience in team building, training and managing and mentoring staff.

**Skills**
- Exceptional business acumen, and ability to liaise with a broad range of internal and external stakeholders.
- Effective communication skills to articulate complex ideas to both technical and non-technical audiences.
- Proven ability to manage and coach senior technical staff.
- Subject matter expertise in a range of reporting and analytics techniques gained through experience or advanced training.
- Working knowledge of analytics tools and technologies such as SAS, R, Python, MS SQL Server, as well as visualization technologies such as, PowerB and/or Tableau.
- Knowledge of database design and ETL functions
- Strong writing, communication, presentation, and interpersonal skills.
- Strong team leadership skills.
- Demonstrated skills to simultaneously lead multiple complex projects in ambiguous situations, with multiple interruption and conflicting deadlines.
- Superior organizational skills in planning, project management and task coordination.

**Other**
- High degree of political acuity and judgment.
- Ability to deal with senior university officers in a highly collaborative manner that facilitates cooperation and consensus building.
- Ability to work independently with a high degree of initiative, discretion, and tact.
- Ability to work under pressure. In-depth understanding of all aspects of University organization, inter-relationships, policies and procedures, particularly financial and enrolment matters.
- Commitment to diversity and equity.
- Ability to keep abreast of current issues in the higher-education sector and up to date with best practices.

**Closing Date**:08/10/2025, 11:59PM ET
**Employee Group**: Salaried
**Appointment Type**: Budget - Continuing
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:PM 6 - Hiring Zone: $130,011 - $151,679 - Broadband Salar