Program Manager, Terminal Construction

Job Description:
**PROGRAM MANAGER, TERMINAL CONSTRUCTION**

Victoria or Tsawwassen (Hybrid Work Option)

** Overview**

BC Ferries provides essential passenger and vehicle ferry services to coastal communities along British Columbia’s west coast. We are committed to delivering safe, efficient, and reliable travel experiences for our customers, while advocating for the coastal environment and the communities we serve. We take pride in connecting people and places that are important in their lives.

But our role extends beyond transporting passengers from point A to point B, we are also a major asset owner, responsible for operating, maintaining, and renewing extensive marine and shore-based infrastructure across our 47 terminals.

We have an ambitious capital program for our terminals, and the **Terminal Construction department** is seeking a regular, full-time **Program Manager** to join our team. This role will join the department management team and support the planning and delivery of approximately 300 capital projects across our 47 terminals up and down the coast.

Our projects span all disciplines and include everything from full berth replacements to marine structure life extensions, terminal redevelopments to building tenant improvements, various mechanical and electrical upgrades, and everything in between. Whether it’s marine, civil, or building projects, you will have the opportunity to be a part of challenging and complex projects, work with diverse interest holder groups and regulatory agencies, and deliver results in operationally complex environments.

If you enjoy working on the Owner’s side of the table, this is a great opportunity for you The phrase “never the same day twice” perfectly captures what you can expect as part of the BC Ferries Terminal Construction team.

** The Role**

Reporting to the Senior Manager - Terminal Project Management Office, the **Program Manager** is a technical, construction, and project management authority who is responsible for staff management of a team of up to 12 project managers and project coordinators.

This role is accountable for the successful delivery of a diverse program of terminal capital projects being delivered by their team and plays a key leadership role in ensuring effective planning, execution, and continuous improvement across BC Ferries’ terminal infrastructure portfolio.

The Program Manager provides leadership and guidance in the planning and delivery of civil, building, and marine infrastructure or site development projects, while identifying and implementing program-level strategies to improve efficiency, minimize risk, reduce delays, and ensure high-quality results.

As required, the Program Manager may directly manage select terminal capital projects or act as the primary liaison with external project management service providers supporting the delivery of the terminal capital portfolio.

**Key Responsibilities**:
**Leadership and Staff Management**

- Hire, onboard, and train new staff.
- Supervise, provide performance feedback, conduct reviews, and support career development of direct reports.
- Conduct document reviews and quality audits of team deliverables.
- Support resource planning, project assignments, and workload management.
- Coach and mentor new or junior staff, fostering professional growth and a culture of collaboration.
- Uphold a high degree of professionalism, organization, and accountability across the department.
- Offer technical assistance across the organization as needed

**Program and Project Delivery**

- Lead the planning and delivery of select civil, marine, or building projects at terminals.
- Define and manage project scope, schedule, budget, and resources.
- Oversee the full project lifecycle from initiation and feasibility studies through design, procurement, construction, commissioning, and close-out.
- Facilitate design reviews, value engineering sessions, and other workshops to achieve cost-effective outcomes.
- Ensure projects meet technical, safety, and quality standards, and align with corporate objectives.

**Governance and Reporting**

- Prepare and present project funding requests and business cases, steering committee updates, and other governance documents to executives.
- Report on project and program status through schedule updates, financial tracking, and performance metrics.

**Procurement and Contract Management**

- Lead procurement processes including developing RFQs, RFPs, and tenders; evaluate submissions and recommend awards.
- Provide contract administration and site supervision support as required.

**Stakeholder and Risk Management**

- Engage with diverse stakeholder groups and regulatory agencies to resolve issues and deliver results in operationally complex environments.
- Support the development and continuous improvement of departmental safety programs, standards, and technical initiatives.

**What you bring to the team**:
**Education and Experience**

- Diploma or Degre