Assistant Store Manager

2 weeks ago

Nepean, Canada VR Adventures Zone Full time

**Company Description**

VR Adventures ZONE is the largest Virtual Reality Gaming Park in Canada.

It is our mission to create a fun, unique, and pleasant experience for all Whether you are a team member or a customer, we are passionate about Virtual Reality and want to share our passion with our guests.

As we continue to grow in Ottawa and beyond, we are excited to welcome new team members that share our passion for gaming and VR and want to grow together with us

As a VR Adventures ZONE Assistant Manager, you will support your Store Manager in contributing to your store’s success by leading with an unwavering focus on delivering a fun and unique guest experience. Accountable for maximizing sales potential by coaching associates' behaviours on the operations floor, setting expectations and ensuring execution. A focused attention to detail in store operations and preservation of VR Adventures ZONE’s policies and procedures.

**LOOKING FOR**:
Evenings, and weekends.

**Major Responsibilities**:

- Provides excellent customer service and a comfortable atmosphere through leadership by example and assisting the store leader with training and developing others.
- Ensuring all customers receive excellent service; all operations and record keeping standards, policies, and procedures are followed.
- Assist Store Manager in achieving profit goals as well as controlling store expenses.
- Assists the store leader with selecting quality associates by effectively recruiting and interviewing.
- Trains and develops associates by assisting the store leader with orientating, training, and coaching.
- Ensuring all customers receive excellent service; all operations and record keeping standards, policies, and procedures are followed.
- Maintains store operations standards by ensuring accurate, timely processes with the following policies and procedures.
- Maintains the store's appearance and ensure that the store is clean.
- Ensures that VR equipment is operational and always ready to serve our guests.

**Qualifications**
- Superior customer service, organizational and interpersonal skills.
- Love of Gaming & VR.
- Experience working with technology (Computers, VR Headsets).
- Experience working with Kids is an asset.
- Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
- Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
- Ability to work in a team environment with clear and effective communication style, both written and oral.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English.

**Work & Sensory Environment**:

- Required to stand for long periods of time during shift.

**Job Types**: Part-time, Full-time, Permanent

**Salary**: $17.00-$20.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Evenings
- Evening shift
- Holidays
- Weekend availability

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to commute/relocate:

- Nepean, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your experience with Gaming & VR?

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 2 years (required)

Work Location: One location

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