Project Manager IT Operations

6 days ago

Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

**JOB TITLE**: Project Manager
**POSITION STATUS**: Permanent
**DEPARTMENT**: IT Operations
**LOCATION**: Montreal or Mississauga
WHO WE ARE
At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team. For over 40 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

**RESPONSIBILITIES**:

- Coordinates with the different teams in the company, to manage implementation team, costs and time schedules
- Manages customer relationship with technical contacts
- Tracks utilization to ensure projects are profitable
- Responsible for managing project team utilization during customer engagements, including the accuracy of information for that project in the internal work tracking system
- Coordinates with Training team to provide training for system implementations
- Submits weekly project status reports to the IT Management team by designated due date
- Provides regular status updates to IT Management team during implementations
- Prepares, distributes and maintains all project documentation according to established processes and methodology
- Provides consulting on project implementations as required
- Escalates customer support issues as required
- Communicates with the company Business Units on the status of projects and escalates issues as needed
- Tracks project plans and budgets to insure project costs are contained

**KNOWLEDGE AND SKILLS REQUIRED**:

- Minimum 3 years’ experience in the Software Development Industry
- PMP Certification given additional consideration
- Experience with Revenue Management Software
- Proven excellence with customer facing activities. Must have a passion for customer satisfaction, and have the ability to manage customer’s needs and expectations
- Excellent communication and presentation skills
- Demonstrated ability to exercise judgment to determine appropriate solutions to customer technical issues
- Possesses demonstrated leadership qualities and self-sufficiency
- Proven ability to work as a member of a team to meet critical customer deadlines
- Very good analytical and problem solving skills, with extreme commitment to quality and results
- Continually strives to improve IT’s customer service delivery
- Fully Bilingual - English and French

WHY WORK WITH US?
- Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
- Hybrid work model
- We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
- We offer training and development tools to help unlock your full potential

Visit our Careers page for a full list of benefits.

  • Project Manager

    1 week ago

    Montréal, Canada Project Management Centre Full time

    PMC Project Managers report to a PMC Account Manager, and work directly with the client’s PMO and/or Project and Program Managers to deliver successful project outcomes. This position supports the management of a project or program and includes managing project teams in the completion of their deliverables, as well as being involved in the planning and...

  • Project Manager

    2 weeks ago

    Montréal, Canada Colliers Project Leaders Full time

    Overview: **BE** Totally Engaged. ** BE** Business Savvy. **BE** the Right Partner. **BE** all that and more at Colliers Project Leaders. As Colliers Project Leaders continues to attract exciting project opportunities, we seek a Project Manager with specific experience delivering projects in Correctional institutions (Canada or USA) or within a...

  • Junior Project Manager

    6 days ago

    Montréal, Canada IT Consulting Bart Full time

    **Job Summary** We are seeking a motivated and detail-oriented Junior Project Manager to join our dynamic team as part of an exciting cross-functional digital implementation project. In this role, you will assist in the planning, execution, and delivery of projects, ensuring they are completed on time and within scope. **Duties** - Assist in the development...

  • SAP Project Manager

    3 weeks ago

    Montréal, QC, Canada BURGEON IT SERVICES Full time

    Position: SAP Project manager Location: Montreal Canada Hybrid Duration: Long term Contract Job Description 10 to 15 years of experience in SAP At least 5 years of relevant experience in project Management Program Management. Responsible for end to end project management for the assigned SAP IT projects includes project planning delivery internal customer...

  • SAP Project Manager

    3 weeks ago

    Montréal, QC, Canada BURGEON IT SERVICES Full time

    Position: SAP Project manager Location: Montreal Canada Hybrid Duration: Long term Contract Job Description 10 to 15 years of experience in SAP At least 5 years of relevant experience in project Management Program Management. Responsible for end to end project management for the assigned SAP IT projects includes project planning delivery internal customer...

  • SAP Project Manager

    3 weeks ago

    Montréal, QC, Canada BURGEON IT SERVICES Full time

    Position: SAP Project manager Location: Montreal Canada Hybrid Duration: Long term Contract Job Description 10 to 15 years of experience in SAP At least 5 years of relevant experience in project Management Program Management. Responsible for end to end project management for the assigned SAP IT projects includes project planning delivery internal customer...

  • SAP Project Manager

    3 weeks ago

    Montréal, QC, Canada BURGEON IT SERVICES Full time

    Position: SAP Project manager Location: Montreal Canada Hybrid Duration: Long term Contract Job Description 10 to 15 years of experience in SAP At least 5 years of relevant experience in project Management Program Management. Responsible for end to end project management for the assigned SAP IT projects includes project planning delivery internal customer...

  • Project and Operations Manager

    2 weeks ago

    Montréal, Canada Brain Finance Full time

    BrainFinance is a leading financial technology company that provides responsible and constructive credit solutions to consumers. We are redefining access to credit with our revolutionary technology that uses machine learning and automation capabilities to deliver better, simpler financial services to everyone. We are looking for a **Project/Operations...

  • SAP PM Project

    3 weeks ago

    Montréal, Canada Burgeon IT Services Full time

    Hiring: SAP PM Project / Program ManagerLocation: Montreal, Canada (Hybrid)Duration: Long Term ContractRole OverviewWe are seeking an experienced SAP PM Project / Program Manager to lead and deliver complex SAP IT projects. The ideal candidate will have strong SAP functional exposure, proven project/program management experience, and excellent stakeholder...

  • Project Manager French and English

    2 weeks ago

    Montréal, QC, Canada Atlantis IT group Full time

    **Role**: Project Manager French and English **Location**: Montreal **Role name**: Project Manager **Competencies**: Communication, Project Management **Essential Skills**: 1. Bilingual Fluency (Oral and written in French and English)2. Experience in supporting deliverables Quebec City based stakeholders.3. Cultural experience of Quebec.4. Locally based out...