Service Transformation Consultant

1 week ago

Edmonton, Canada Araga Solution Inc Full time

**Job title : Service Transformation Consultant**

**Location: Remote - Edmonton, Alberta (occasional office visits)**

**Duration: 12 Months (24 Months extension)**

**Must Have**:

- Experience working on agile software development and modern, service design based product delivery comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale.
- Experience working with a dedicated public sector central digital office such as the UK Government Digital Service; Australian Digital Transformation Agency; Ontario Digital Service; the Canadian Digital Service; the Digital Service Division; 18F; the US Digital Service; British Columbia Government Digital Experience. Equivalent and relevant experience will be considered but must highlight specific roles in digital public sector work. Simply citing experience working for public sector IT more broadly will not be treated as qualifying.
- Demonstrated experience working on organizational development with a focus on digital transformation comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale.

**Nice to have**:

- Experience in managing projects in an organization of comparable size and complexity to the Client.
- Experience leading an organization through a large scale technology change impacting all levels of the organization
- Experience preparing and implementing government-wide strategies and/or mandates on digital and service transformations.
- Experience with advising senior executives and preparing options for organizational design and development to facilitate transformation at scale, such as capability frameworks, toolkits, organizational structures, change management plans and workforce plans.

As part of this role, the Province is expanding the client’s digital delivery of services with the view of simplifying and providing better user experiences with interactions with the client.
Services and project deliverables should evolve as the work progresses, in response to emerging user and business needs, as well as design and technical opportunities. However, the following must be delivered (iteratively) over the course of the project:

- Assess and develop initiatives to grow and cultivate digital capability, capacity, and culture from the perspective of service transformation;
- Advise, coach and lead product and platform teams throughout project lifecycles, from initial discovery and concept to production and continuous improvement. - Advise and coach executive leadership teams on change to enable transformation in areas such as organizational structure, governance, capacity building, policy, infrastructure, and culture;
- Create and present options, frameworks, models, and briefings for senior executives with regards to digital transformation, based on best and emerging practices and principles;

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: $120.00-$130.00 per hour

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

  • Service Transformation Consultant

    2 weeks ago

    Edmonton, Alberta, Canada Source Code Full time

    Service Transformation Consultant - GOAPRDJP STEdmontonAlbertaPrimarily work remotely; however, the Service Transformation Consultant may be required to attend meetings or work sessions in Alberta on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work...

  • Service Transformation Consultant

    1 week ago

    Edmonton, Canada Shabech IT Services Incorporated Full time

    **Service Transformation Consultant** **Contract length: 1-year contract, with the possibility of a 2-year extension** **Pay: Up to $120.00 per hour** **Expected hours: 36.25 per week** **Work Model: Remote (occassional visit to the office as needed)** We are seeking a Service Transformation Consultant to provide advice and guidance on strategic...

  • IT Service Transformation Consultant

    7 days ago

    Edmonton, Canada Araga Solution Inc Full time

    **Role: IT Service Transformation Consultant** **Location: Hybrid -Edmonton, AB (3 days office from the day 1)** **Duration: 6 Months (Possible Extension)** **Description**: The Service Transformation Consultant will play a key role in supporting strategic planning, operational efficiency, and financial stewardship across IT and business functions. This...

  • Service Transformation Consultants

    1 week ago

    Edmonton, Canada Vantix Systems Inc Full time

    **Description** Our Client is seeking two (2) Service Transformation Consultant (STC) to provide advice and guidance on strategic initiatives that are being undertaken, and to lead a transformation currently underway to enable and scale transformation of service delivery. The STC will facilitate strategic conversations with executives and leadership teams,...

  • Remote Service Designer for Digital Transformation

    2 days ago

    Edmonton, Canada Pride Global Full time

    A leading consulting firm is seeking experienced Service Designers to join their team for transformative digital projects. This role primarily operates remotely in Canada, with occasional meetings in Edmonton. Ideal candidates will have over 2 years of experience in service design and a strong background in agile methodologies. This contract position offers...

  • Senior Transformation Leader

    4 weeks ago

    Edmonton, Canada Blue Monarch Management Full time

    A professional management firm is seeking experienced consultants to join their network for transformation engagements. Ideal candidates have extensive leadership experience and a proven track record in guiding organizations through growth and change. This is a selective, flexible engagement that values discipline and collaboration, aimed at delivering...

  • Senior Transformation Leader

    4 weeks ago

    Edmonton, Canada Blue Monarch Management Full time

    A professional management firm is seeking experienced consultants to join their network for transformation engagements. Ideal candidates have extensive leadership experience and a proven track record in guiding organizations through growth and change. This is a selective, flexible engagement that values discipline and collaboration, aimed at delivering...

  • Senior Transformation Leader

    2 days ago

    Edmonton, Canada Blue Monarch Management Full time

    A professional management firm is seeking experienced consultants to join their network for transformation engagements. Ideal candidates have extensive leadership experience and a proven track record in guiding organizations through growth and change. This is a selective, flexible engagement that values discipline and collaboration, aimed at delivering...

  • Business Consultant

    1 week ago

    Edmonton, Canada Erutan Global Full time

    Erutan is a boutique consulting firm specializing in business transformation through process optimization and technology integration. As a trusted partner offering comprehensive services, Erutan helps clients rapidly enhance profitability. The Executive Consultant role is pivotal in facilitating the delivery of Erutan's consulting...

  • Director, Transformation Office

    2 weeks ago

    Edmonton, Canada NAIT Full time

    Be a catalyst for NAIT’s future. Lead transformation that empowers people, drives innovation, and shapes the next chapter of polytechnic education in Alberta and beyond. NAIT is seeking a visionary, dynamic, and people-centered leader to serve as Director, Transformation Office. This pivotal role will play a key role at the heart of NAIT’s RISE...