Technical Trainer

Technical Trainer - HVAC or Hearth

Key Responsibilities and Accountabilities:

- Gather and analyze training needs to design, develop, and facilitate technical training programs that enhance the required knowledge and skills (Installation; Troubleshooting; Servicing) of a Hearth or HVAC appliance.
- Design and execute experiential, hands-on practical exercises that allow learners to further experience a Hearth or HVAC appliance, whilst enhancing the overall training experience for the learner.
- Maintain technical training content and all associated resources, ensuring training is always up to date.
- Participate in the creation and production of technical training videos, as required.
- Achieve and maintain personal knowledge and experience on all existing and new Hearth and HVAC appliances.
- Develop and assist in the implementation of continuous and process improvement ideas.
- Author and maintain training guides on each training topic within the training program curriculum.
- Collaborate cross-functionally with various organizational groups, as required.

Education and Experience:

- University Degree or College Diploma in Gas or Refrigeration trade.
- Minimum 3 years of field experience within either the Hearth or HVAC industry as an installer or service specialist.
- G2 Gas Fitter required, 313A or 313D refrigeration required for HVAC trainer, an asset for Hearth. WETT certification preferred.
- Proficient in Microsoft Office Suite of Tools - Word and PowerPoint are essential.
- Adult Education experience, Training Needs Analysis would both be advantageous to the applicant.
- Flexibility to travel anywhere within North America for extended periods is required.

IGNITE YOUR CAREER,
Some of our competitive benefits include:

- Competitive Compensation / Wages
- Medical, dental, and vision insurance
- Retirement Savings Plan (RRSP/DPSP)
- Tuition reimbursement
- Life insurance and disability coverage
- Associate Purchase Programs, Product Discounts, In-house Sales
- Appreciation Events, Raffles, Draws, Fundraising, BBQ’s, Competitions
- Napoleon Cares - Associates helping Associates
- Employee Assistance Plan
- Napoleon Recognition Program
- GOevisits, virtual doctor visits
- And more

The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift

COVID-19 considerations:
The safety and wellbeing of our Associates and their families is our #1 priority