Food Counter Attendant

**About us**

Mumbaiyaa Street Foods. is a small business in Burnaby, BC V5C 2J4. We are professional, agile, and creative.

Our work environment includes:

- Modern office setting
- Food provided
- Safe work environment
- Lively atmosphere
- Flexible working hours
- On-the-job training

**Position Overview**:As a Food Counter Attendant at Mumbaiyaa, you play a crucial role in creating a positive and memorable dining experience for our customers. Your friendly and efficient service at the food counter is essential to ensuring that our guests receive the best of the experience.

**Responsibilities**:
**Customer Service**:Greet customers with a warm and friendly demeanor as they approach the food counter.
Provide menu recommendations and assist customers in making informed choices.
Answer customer questions regarding ingredients, preparation methods, and portion sizes.
Handle customer inquiries and concerns in a professional and courteous manner.

**Order Processing**:Accurately take customer orders, ensuring special requests and modifications are noted.
Input orders into the POS (Point of Sale) system and handle payment transactions efficiently.
Ensure orders are prepared correctly and in a timely manner.
Package takeout orders with care and attention to detail.

**Maintaining Cleanliness**:Keep the food counter and service area clean and well-organized.
Monitor and replenish utensils, napkins, and condiments as needed.
Assist in cleaning and sanitizing food service equipment.
Maintain a hygienic and safe working environment.

**Food Preparation Support**:Assist the kitchen and culinary team in preparing and assembling dishes as required.
Follow established food safety and hygiene standards in food handling.

**Team Collaboration**:Work in close coordination with the kitchen staff, servers, and other team members to ensure a smooth service flow.
Communicate effectively with colleagues to ensure orders are prepared and delivered accurately.

**Menu Knowledge**:Stay informed about the restaurant's menu offerings, including daily specials and promotions.
Be able to describe menu items and ingredients to customers.

**Qualifications**:

- Previous experience in a similar role in the restaurant or food service industry is a plus.
- Exceptional customer service skills with a friendly and welcoming attitude.
- Strong communication and interpersonal abilities.
- Attention to detail and the ability to work efficiently in a fast-paced environment.
- Knowledge of food safety and hygiene standards.
- Flexibility in working shifts, including evenings, weekends, and holidays.
- A passion for food and a willingness to learn about Mumbaiyaa's unique offerings.

At Mumbaiyaa, we take pride in delivering exceptional service and delectable vegetarian street food to our valued customers. As a Food Counter Attendant, you'll be an integral part of our team, contributing to the success of our restaurant while providing guests with a memorable dining experience. If you're enthusiastic about food, committed to excellent service, and ready to be a part of Mumbaiyaa's culinary journey, we encourage you to apply.

Join us at Mumbaiyaa and be a part of something truly special

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.40 per hour

Additional pay:

- Retention bonus

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- English not required
- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Food Handler Certification (required)

Work Location: In person

Expected start date: 2025-05-01