IT Analyst Ii

5 days ago

Edmonton, Canada Alberta Health Services Full time

Your Opportunity:
We are seeking a motivated individual eager to learn and assume a key role within our team. Reporting to the EMS IT Dispatch and Communications Manager, this position supports EMS Communications Centres by managing and maintaining essential systems such as radio dispatch consoles, voice loggers, radio equipment, and radio systems. The primary objectives for the EMS Dispatch Communications Support Specialist include ensuring the availability and optimal performance of these systems. Key Responsibilities: Systems Support: Maintain and ensure the optimal performance of radio dispatch consoles, voice loggers, radio equipment, and radio systems. On-Call Availability: Provide 24/7/365 support for critical systems as required, ensuring mínimal downtime and swift issue resolution. IT Ticket Management: Receive, triage, and resolve IT tickets related to dispatch communications systems promptly. Project Participation: Engage in projects and initiatives to support and enhance EMS dispatch business operations. Mentorship and Training: Offer mentorship, guidance, and training to team members, fostering a collaborative and knowledgeable work environment. This role is perfect for someone with a passion for ensuring reliable communication systems and a desire to grow within a dynamic team environment. If you're ready to take on a vital role and contribute to the success of EMS Communications Centres, we encourage you to apply.

Description:

- **Recovery Alberta**:N
- ** Classification**:IT Analyst II
- ** Union**:AUPE GSS
- ** Unit and Program**:Information Technology, EMS
- ** Primary Location**:Central Communications Centre
- ** Location Details**:As Per Location
- ** Multi-Site**:Multisite
- ** FTE**:1.00
- ** Posting End Date**:29-JAN-2025
- ** Temporary Employee Class**:Temp F/T Benefits
- ** Date Available**:10-MAR-2025
- ** Temporary End Date**:31-DEC-2025
- ** Hours per Shift**:7.75
- ** Length of Shift in weeks**:2
- ** Shifts per cycle**:10
- ** Shift Pattern**:Days, Evenings, Nights, Weekends, On Call
- ** Days Off**:As Per Rotation
- ** Minimum Salary**:$38.54
- ** Maximum Salary**:$52.03
- ** Vehicle Requirement**:Not Applicable

**Required Qualifications**:
Completion of bachelor's degree in Computer Science or Information Technology or equivalent.

**Additional Required Qualifications**:
2 year-Electronics Technologist certification or equivalent from a recognized post-secondary institution. 4 years of industry experience in radio systems, including the installation, repair, and maintenance of radio equipment. Strong understanding of radio frequency (RF) fundamentals and the ability to troubleshoot RF-related issues. Proficient in using a wide range of electronics test equipment, such as multimeters, signal generators, power meters, spectrum analyzers, cable analyzers, and radio analyzers. Experienced in repairing and programming two-way radios, antennas, and coaxial cables, with a solid understanding of radio frequency radiation exposure and safety precautions. experienced with hand tools and basic test equipment. Proficient in soldering cables, connectors, and printed circuit boards (PCBs).

**Preferred Qualifications**:

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