Volunteer Engagement Specialist

SALARY: CAD 63000.00 YEARLY
- PUBLISHED: MARCH 8, 2025
- EXPIRY: MARCH 28, 2025
- HYBRID
- CALGARY, ALBERTA
- FULL TIME
- TEMP
- SOCIAL SERVICES

**Summary**:
Brown Bagging for Calgary's Kids (BB4CK) is seeking a passionate and relationship-driven individual to join our team as a Volunteer Engagement Specialist. Volunteers are at the heart of what we do, and in this role, you will be instrumental in recruiting, engaging, and supporting them as they help make a meaningful impact in the lives of kids.This is a full-time parental leave coverage position, effective from April 24, 2025, to April 24, 2026, with the possibility of an extension.

**Description**:
**Join Us in Making a Difference**

Are you passionate about **bringing people together for a shared cause?**
Do you thrive on **building relationships, creating meaningful volunteer experiences, and inspiring community action?**

**About Us**

For over 30 years, Brown Bagging for Calgary's Kids (BB4CK) has been dedicated to ensuring every child in our city has access to the food they need to thrive. Together with our BB4CK community— volunteers, parents, school staff, and donors— we connect kids to nutritious meals through school lunches and summer camps and by supporting families with grocery cards. We are committed to providing low-barrier, dignified access to food, ensuring every child feels cared for and supported by their community.

Our vision: A future where communities ensure no kids go hungry.

Our mission: Connect and inspire people to take meaningful action to feed and care for kids.

**Position Overview**

The Volunteer Engagement Specialist is pivotal in building and sustaining a strong and dynamic volunteer community that supports the Brown Bagging for Calgary's Kids (BB4CK) program. This position is responsible for developing and leading the overall volunteer strategy, ensuring alignment with in-school programming and organizational needs.

As the primary liaison between BB4CK and its volunteers, this role oversees recruitment, training, and ongoing engagement efforts to ensure an impactful and rewarding volunteer experience. By fostering strong relationships and promoting a culture of community service, the Volunteer Engagement Specialist directly contributes to our mission of delivering nutritious meals to kids across Calgary.

This role also offers the opportunity to contribute to leadership at BB4CK. In addition to leading the volunteer strategy, this position provides direct leadership to the Group Volunteer Engagement Coordinator and helps shape the organization's culture and ways of working.

**Key Responsibilities of the Volunteer Engagement Specialist**:
***Whole Organization**
- Take ownership of your personal and professional health and well-being to ensure you can effectively perform in this role.
- Actively support and contribute to BB4CK's vision and mission.
- Complete assigned tasks efficiently while upholding BB4CK's values and culture. Perform additional duties as needed to support the success of the team.

**Leadership & Team Management**
- Lead a small team while also leading volunteer engagement organization-wide.
- Provide coaching and support to team members. Foster a collaborative, inclusive, and mission-driven work environment that reflects BB4CK's values of trust, people, and action.

**Volunteer Recruitment & Onboarding**
- Develop and implement innovative recruitment strategies to attract dedicated volunteers passionate about child nutrition and community service.
- Organize comprehensive orientation sessions to introduce new volunteers to the program’s mission, operational procedures, and safety standards. Maintain accurate volunteer records and track engagement, including hours contributed and participation metrics.

**Volunteer Engagement & Relationship Building**
- Cultivate a supportive and inclusive volunteer community aligned to the BB4CK values by prioritizing relationship & trust building.
- Serve as the primary point of contact for volunteer inquiries, ensuring prompt, courteous, and effective communication.
- Engage the volunteer community through regular updates, recognition initiatives, and ongoing engagement activities. Implement strategies to enhance volunteer retention and overall satisfaction.

**Program Coordination & Support**
- Support the execution of the brown bagging initiative by ensuring volunteers are well-prepared and aligned with program goals.
- Collaborate closely with the K-12 Programming team and the rest of BB4CK, as applicable, to schedule volunteer shifts and coordinate on-site and off-site activities for volunteers. Assist in creating and delivering training materials and workshops to enhance volunteer performance and program understanding.

**Data Management & Reporting**
- Track key volunteer metrics—including participation rates, hours contributed, and overall program impact—and maintain detailed records. Prepare regular reports to inform strategic planning and continuous p