Community Services Manager

**Community Services Manager - Dorval
- Inuktitut**

The **Ullivik Centre for Services and Accommodation**, part of the **Inuulitsivik Health and Social Services Centre (CSI)**, is currently seeking a **Community Services Manager** for its Dorval facilities.

**Ullivik** means “A place to stay or wait.” Its mission is to host Inuit individuals who need healthcare services at participating Montreal hospitals. Conveniently located near Montreal-Trudeau International Airport, the beautifully designed four-story complex includes **91 rooms and 143 beds**, ensuring the comfort and well-being of Inuit users. It offers relaxation areas, family meeting rooms, and a cafeteria.

**Community Services Manager - Dorval - Inuktitut - Employment Conditions**

**Salary**:

- Between **$84,351 and $109,655 annually** based on experience

**Community Services Manager - Dorval - Inuktitut - Benefits**:

- **Group insurance** and **pension plan**:

- **Employee Assistance Program** and online training platform
- Accessible by public transit with **available parking**:

- Meals available at the cafeteria for **$5**, plus **free snacks and beverages**:

- Meaningful and stimulating work in a **unique environment**:

- Opportunities for advancement, development, and ongoing training

**Job Details**:

- **Full-time permanent position**:

- **35 hours per week**

**Community Services Manager - Dorval - Inuktitut
- Key Responsibilities**

**Leadership and Management**:

- Provide **strong leadership** to the community services teams, fostering a positive work environment.
- Set **clear objectives**, expectations, and performance standards for staff.
- Monitor and evaluate staff performance, offering guidance and feedback as needed.
- Collaborate with other department heads and executives to meet organizational goals.

**Community Services Manager - Dorval - Inuktitut - Community Services**:

- Oversee operations, including **community work**, **spiritual services**, and **interpreter services**.
- Ensure compliance with organizational policies and regulations.
- Develop and implement effective processes and systems.
- Conduct annual evaluations for all supervised employees, offering valuable feedback and performance reviews.

**Community Services Manager - Dorval - Inuktitut
- Communication**:

- Use radio or other means to communicate with Ullivik clients, informing them of services available.
- Support Ullivik clients with their needs during their stay.

**Community Services Manager - Dorval - Inuktitut
- Customer Service**:

- Maintain and manage the **non-eligibility list**.
- Communicate with non-eligible clients and provide support as needed.
- Organize community functions to identify client needs and gather feedback.
- Collaborate with community members to prioritize initiatives and services according to the Inuulitsivik Health Centre's guidelines.

**Community Services Manager - Dorval - Inuktitut
- Requirements**

**Educational Requirements**:

- College diploma in a relevant field.
- A university degree in a relevant discipline is an asset.

**Other Requirements**:

- Proficiency in **Inuktitut (spoken and written)** is mandatory.
- **English (spoken and written)** is an asset.
- **French (spoken and written)** is an asset.
- Familiarity with **Microsoft Office** and **Outlook software**.

**Community Services Manager - Dorval - Inuktitut
- Key Competencies**:

- Strong **motivational leadership** skills.
- Ability to handle **multi-tasking** and manage stress.
- Strong **interpersonal collaboration** and **communication** abilities.
- Capacity to manage change, emergencies, and crises with effective **prioritization**.
- Analytical and **problem-solving skills**.
- Excellent **organizational** and priority management skills.
- **Customer-focused** approach.
- Credibility and the ability to provide **transformational leadership**.
- Team spirit and ability to foster **inclusion**.

**Additional Information**:
The **Inuulitsivik Health Centre (CSI)** is committed to **employment equity** and invites **Indigenous people**, **visible or ethnic minorities**, **women**, and **persons with disabilities** to apply.

**Job Types**: Full-time, Permanent

Pay: $84,351.00-$109,655.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- Day shift

Work Location: In person