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Quality Analyst

2 weeks ago

Remote, Canada OCAS Application Services Inc. Full time

As a Quality Analyst at OCAS, you’ll play an important role in developing and supporting the technology that helps over 400,000 individuals every year as they take the first step toward a brighter future through college. With experience in the data and reporting space, you’ll be an integral member of our Quality team, imagining and brainstorming your own test plans.

As an advocate for quality, you’ll work within a scrum team and test features deployed to the test environment. You’ll be challenged to imagine ways that both related and seemingly unrelated features or products might interact with each other to expose real-world problems faced by our users. A self-starter, you’ll also have the ability to influence the direction of our team and our products.

Why choose OCAS?
- We offer a hybrid work environment that gives you the flexibility to work in our Guelph office, remotely, or a combination of both
- Your team is an amazing group of individuals who are passionate about technology and are encouraged to explore new ways of working
- You’ll start off with 22 vacation days, as well as paid company breaks in the summer and at Christmas
- We offer a corporate pension plan to help you prepare for your next stage of life
- We also offer generous benefits that include vision and dental care, extended health care, life insurance, and more.
- We understand the importance of lifelong learning, with a generous professional development allowance, as well as other initiatives to help you skill up
- We support several local charities and offer paid time-off to volunteer in your community

**You share OCAS’ core Quality values**:

- We can test anything put in front of us whether or not we have requirements for it: a prototype, a design, a flowchart, an idea, or even actual software
- All software systems inherently have bugs and problems to be found
- A passing test suite is very worrisome; it means we haven’t worked hard enough to find bugs yet
- Automated check systems are only a piece of a successful test plan

**In this role, you will**:

- Work closely with team members, including testers, developers, product managers, client service representatives, and others, to build and execute exploratory test plans that rigorously test product functionality and expose potential failures
- Stay up to date on the latest consumer, technology, and regulatory trends outside of OCAS’ control (e.g., new browser features, new OS platforms, cloud infrastructure configurations, accessibility regulations, OWASP top security risks) and explore how they might affect our products
- Raise awareness about issues discovered during testing and work collaboratively with members of other departments to develop solutions
- Use the most appropriate tool or skill you have to solve a given testing problem, or learn a new one

**You should have**:

- A technical college or university credential in Computer Science, Information Technology, or another similar discipline
- A resume no longer than two pages that clearly describes the interesting and unique ways you’ve improved software, product, user experience, and/or process quality in the past
- 3-5 years’ experience in the software testing field, over which time you have demonstrated continuous learning and personal growth in this profession
- Experience with the analysis and evaluation of data reports
- Familiarity with relational databases and using SQL to validate data in the reports
- Understanding of visualization software such as PowerBI or Tableau
- A curious mind that asks lots of questions and enjoys researching multiple perspectives before determining the best solution
- Knowledge of AODA and WCAG guidelines
- A desire to ensure all persons have an equal opportunity to use the product being released
- The ability to take divergent concepts, thoughts, and findings, and converge them into a clear, complete, and concise written or oral message
- A love of working with different teams to achieve the common goal of building an amazing product that exceeds expectations

**Other desirable experience**:

- Various testing strategies and methodologies, especially session-based exploratory testing
- Experience creating mind maps or using other brainstorming tools and methods
- Software delivery and test methodologies including Scrum
- Test scripting experience in Selenium WebDriver, Protractor, Appium, or other similar frameworks
- Any of C#, Java, or JavaScript
- Familiarity with Microsoft Azure DevOps / VSTS / VSO / TFS, JIRA, or another similar SDLC tool