Customer Service Representative

7 days ago

Hamilton, Canada Divine Foods Store Incorporated Full time

Divine Foods Store Incorporated is a leading provider of high-quality culinary delights, offering a wide range of gourmet products to our valued customers. Committed to excellence in both service and products, we are expanding our team and seeking a dedicated Customer Service Representative to join our dynamic workforce.

**Responsibilities**:

- Handle and resolve customer complaints or issues with professionalism and efficiency
- Provide accurate information regarding products, services, and policies
- Process orders, returns, and exchanges in a timely manner
- Collaborate with other departments to address customer needs and enhance overall customer satisfaction
- Maintain up-to-date knowledge of company products and services
- Ensure a positive and memorable customer experience at every interaction

**Requirements**:

- Proven experience in a customer service role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment
- Familiarity with CRM systems and customer service software
- Passion for providing exceptional customer service

**Benefits**:

- Competitive salary
- Health and dental insurance
- Opportunities for career growth and development
- Employee discounts on our premium products
- Supportive and collaborative work environment

**How to Apply**:
If you are passionate about customer service and thrive in a dynamic, customer-centric environment, we would love to hear from you Please submit your resume and a cover letter highlighting your relevant experience.

Join Divine Foods Store Incorporated and be a part of a team dedicated to delivering culinary excellence to our cherished customers

**Salary**: $19.55-$21.80 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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