Greeter/receptionist

**JOB POSTING**
Part-time Receptionist + Benefits - Brampton Region, Ontario
**The Role**

Do you have concierge/reception experiences and is looking to take the next step-up in your career? If so, we have a new challenge for you.

We are a growing family-owned business, looking to appoint a **part-time Greeter/Receptionist at our Volkswagen Dealership in Brampton**. You can expect to work in state-of-the art, air-conditioned/heated spaces with outstanding leadership and support. Not only do we offer a good benefits package, but we also offer career advancement opportunities. If you are a self-motivated, customer focused individual looking to take your career to the next level, keep reading

**Key Responsibilities**:
The key responsibilities of a part-time Receptionist include, but are not limited to:
Greeter:

- Greet customers entering the dealership in a prompt, friendly and professional manner.
- Personally, direct customers to the relevant department (i.e. introduce to Parts, Service etc.)
- Offer all customers refreshments upon arrival through the Showroom or when circulating customer waiting areas.
- Make sure all customer waiting areas including the café are kept clean and stocked with refreshments and snacks
- Note any re-stocking of refreshments and snacks required, bringing it to the attention of the Service Manager.
- Attend brief daily meetings with the manager on duty. Update appointments or events as required.
- Coordinate between the BDC and Sales team for any e-leads or appointments made.
- Ensure sales appointments are assigned to a Sales Executive and confirm with them that the vehicle is ready. (i.e., cleaned, fueled, their name tag on the mirror.)
- Record traffic of all people walking into the showroom/Sales department per Company procedures.
- Assigned new walk-in customers to a Sales Executive based on a first come first serve basis.
- Other duties as required.

Receptionist Coverage:

- Promptly answer telephone in a warm and inviting manner.
- Announce visitors according to Company procedures.
- Operate a multi-line telephone system, transferring calls to appropriate sales representative or department.
- Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions
- Coordinate and processes all necessary documentation and payments for the service department
- Perform various clerical and administrative duties.
- Distributes mail and coordinates all courier pickups.
- Organize, maintain, and coordinate Company records and files in their proper locations.
- Where necessary, assist in the compilation of data for various reports.
- Maintain the reception area in a clean, safe, tidy and presentable manner.
- Assist with stocking in vehicles and preparing Dealer Trades.
- Other duties as required.

**The Company**

Bramgate Automotive Inc. has been in business since 1967 for more than 54 years. We celebrate diversity and we encourage growth within our growing organization. Give us your best and we will give you ours

**_Our vision is to make every customer experience easy, efficient, and enjoyable._**

We are proud winner of:

- Canadian AutoWorld Employer of Choice (CAWEOC) Award -2020
- Canada’s Top 25 Best Dealership to work for by Automotive News -2018-2019.

**The Benefits**
- State-of-the art facility. Air-conditioned spaces
- Outstanding leadership and support
- Professional training and processes
- Large customer base
- Benefit package, life, dental, health, RRSP, pension plan and EAP
- Collegial workplace atmosphere
- Career advancement opportunities

**What you bring to the role**

The key skills and qualities of our receptionist are:

- High school diploma or equivalent.
- Office Administration diploma would be considered an asset.
- 2-5 years of relevant work experiences as a Receptionist.
- Cashier experiences.
- Able to write simple correspondence, including memos, letters, etc.
- Knowledge of vehicles, equipment, and/or services offered.
- Strong knowledge of Microsoft Office products, including Excel and Word.
- Able to maintain filing systems and basic database.
- Superior telephone manners and strong interpersonal skills.
- Strong customer service orientation.
- Flexible Availability - Monday-Thursday 4-8pm and Saturdays 8am-5pm.

We thank all applicants. Only those selected will be contacted.

**Job Types**: Permanent, Part-time

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 2 years (preferred)
- Reception/Administrative: 1 year (preferred)
- cashier: 2 years (preferred)

Work Location: One location