Window Installer Repair Technician

6 days ago

Stoney Creek, Canada Norstar Windows and Doors Ltd. Full time

**Norstar Windows and Doors has an immediate need for a window installer service technician with windows and door repair experience. **It involves travel to sites in Ontario, but mostly in Hamilton and the GTA.

**PLEASE DO NOT APPLY IF YOU DO NOT CURRENTLY LIVE IN ONTARIO.**

**Why join Norstar? **We offer steady year-round work in a new state-of-the-art facility. You would be joining our dedicated and experienced project management team.

**Job Details**:

- ** Location**: Mostly Hamilton, Golden Horseshoe but some projects outside GTA.
- ** Salary**:$24-25/hour depending on experience.
- ** Benefits**:Company-paid group medical, dental, and insurance, company-provided vehicle, and smartphone.

**Job Duties**:

- The Service Technician is responsible for providing different services, such as diagnosing problems, making repairs, and/or replacing parts on-site to windows and doors.
- Correct manufacturing defects on site, using appropriate tools for service completion.
- Conduct water and/or air infiltration tests and remedy where possible while on site.
- Conduct inspections of installed products to confirm claims of defect then report findings to the Service Coordinator.
- Assess if issues reported are caused by manufacturing defects or a result of improper installation, and correct manufacturing defects.
- Take pictures and measurements of the product on-site for reports to the Service Coordinator.
- Complete service reports at the conclusion of all calls and provide reports to Service Coordinator.
- Inspect and load all products required for service calls according to the service schedule.
- Liaise with customers or property managers on-site.
- Ensure the service vehicle is well maintained and in good working order.
- Drive in accordance with the Ontario Highway & Traffic Act and according to posted speed limits and road/weather conditions.
- Occasional trips outside Golden Horseshoe or Hamilton.

**Qualifications**:

- 2 - 4 years experience as a service technician in door and window industry.
- Excellent customer service and communication skills.
- Able to work independently.
- Good time management skills.
- Physically fit to lift heavy products safely (up to 50 lbs.).

**About Norstar Windows and Doors Ltd.**:
Established in 1993 Norstar has quickly grown to become a Canadian leading manufacturer and installer of aluminum windows, doors, balcony railings and other products. We specialize in retro-fitting existing buildings and new construction from high and low rise multi-residential, corporate high rise, industrial, hotels and commercial plazas. We have a solid commitment to quality, being the first ISO 9001 certified window company in Ontario.

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