Operations Support and Client Services

6 days ago

Vancouver, Canada Framestore Full time

You will be expected to support the Client Services and Operations team in the day-to-day planning and organization of client meetings, internal and external events. You will work closely with both them and the runners, assisting the execution of our hospitality offering.

**_Key Responsibilities_**
- To assist the Client Services team with the day to day running of all client meetings and events
- Ensure all the suites and meeting rooms on the client floors are set up
- Ensure all client requests are completed in an efficient and timely manner
- Set up and cater for client lunches
- Manage and keep a record of stock
- To be the main point of contact for all client visits
- Serve clients and producers refreshments and food in review suites on a daily basis in a polite and friendly manner
- Organizing and assisting with Social Activities and events for staff
- Look after the kitchens and common areas located on every floor on a regular basis, making sure they’re clean & tidy and stocked with the necessary essentials for staff.

**_
Essential Skills:_**
- Previous experience in a hospitality, client facing role
- Previous experience in a fast-paced environment
- Creative, organised and competent with admin based work
- Passionate about delivering the highest levels of service with a desire to learn and work hard
- Ability to think on their feet and adapt to ensure last minute requests are executed in a timely and efficient manner
- Ability to work effectively and have a pro-active approach to tasks
- Fluent in English

**_
Desirable Skills:_**
- Confident, outgoing, friendly with a can-do attitude
- Previous training in food hygiene and/or food service
- Knowledge of relevant health and safety regulations

The salary for this position is $18 per hour, 40 hours per week (37,440 gross annual salary) + benefits and overtime when needed.

**Please note that the salary range for this position is reflected for our British Columbia region.** Given our national recruiting approach, we recruit (and may hire) in other regions and therefore the salary range may differ depending on the work location. *Framestore is committed to providing fair and equitable compensation. We share salary ranges per applicable pay transparency legislation as they arise.*

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