Seasonal Slot Service Representative

2 weeks ago

Halifax, Canada Casino Nova Scotia Full time

We are looking for a Seasonal **Slot Service Representative** Do you like to have **fun **at work? As Atlantic Canada’s top entertainment destination, we are all about **fun** Walk through our doors and **feel the energy** Located in the vibrant Halifax Downtown core, our central location makes us easy to access by foot, car, or transit. When you join Casino Nova Scotia, you are joining a team that is **proud of our people**, **our business and our community.** As leaders in the hospitality and entertainment industry, **we credit our success to our people**. So, come on down, show us your **energy** and let the **fun** begin **Position Summary** Under the direction of the Slot Supervisor(s), this position is responsible for providing exceptional guest services on the gaming floor. Must be collaborative, must excel at multi-tasking and must display exceptional communication and interpersonal skills. Contributes to a safe and welcoming work environment for all employees. Motivates, leads by example and provides a learning environment. Ensures adherence to all policies and procedures. **Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.** **Job Duties** - Working in an assigned area, greets and interacts with guests - Provides guests with change for playing slot machines - Completes jackpot pay-outs, completes TITO paper fills - Maintains the security of the assets on the Casino floor - Keeps up to date with current and upcoming promotions and launches - Knowledgeable of all aspects of the Players Club Program - Encourage new Players Club sign-ups and communicates the value of the program - Go the extra mile for our guests with friendly service and thoughtful gestures that create lasting connections - Execute promotions on the gaming floor - Responsible for issued keys and float - Complies with all slots policies, procedures, regulations and controls as well as policies outlined in the employee handbook - Finds ways to **play**; you are serious about work, without being serious in your demeanor - **Chooses** to make everyday a great day - Stays focused in order to **be there**: - Delivers an exceptional entertainment experience to internal and external guests to ensure you **make their day** **Minimum Qualifications** - **Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude**: - Minimum Grade 12 or equivalent is required - Certification as a Slot Service Representative with the AGD is required upon hiring - Proven ability to handle cash accurately - Demonstrated effective interpersonal and communications skills is required - Proven strong customer service skills for the delivery of outstanding guest service is required - Proven ability to work well in a team environment is required **Job Type**: Seasonal Additional pay: - Tips **Benefits**: - Employee assistance program - On-site parking Schedule: - Day shift - Holidays - Monday to Friday - Night shift - Weekend availability

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