Nursing Unit Clerk-ridge Meadows Hospital

Salary range: The salary range for this position is CAD $28.31 - $28.31 / hour Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

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Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

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Detailed Overview:
Under the general supervision of the Manager, Clinical Services or designate, performs a variety of clerical duties such as acting a communications link to unit, transcribing and processing physician's orders, coordinating patient/client/resident appointments, receiving and directing visitors and assembling/maintaining patient/resident/client charts for an assigned unit.

**Responsibilities**:

- Prioritizes, processes, coordinates and transcribes physician's orders by copying information, completing required forms and/or entering information into the computer and distributing information; performs necessary follow up as necessary.
- Schedules, books and coordinates patient/resident/client appointments by receiving appointment requests, making follow up appointments, adjusting appointments as required in accordance with patient/resident/client and facility requirements and assigning to the appropriate time, date and location. Arranges patient/resident/client tests Maintains appointment diaries by arranging and confirming appointments.
- Acts as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient/resident/client transfers; receives patient's/resident's/client's tests, receives/greets/directs visitors to appropriate area.
- Assembles and maintains patient/resident/client charts and/or records according to established procedures; transcribes patient/resident/client data into applicable health record system; attaches patient/resident/client documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient/resident/client records to Health Records Department.
- Performs reception duties answering the telephone, taking messages, answering routine inquiries or referring as appropriate; opening and distributing mail as required.
- Performs clerical duties such as data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items; maintains unit stationary and supply levels by monitoring stock, preparing stores orders, requisitions or stationary orders, completing equipment repair or maintenance orders as directed.
- Maintains timekeeping records for regular and casual staff and submits/enters to Payroll system, as required; receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to Manager, Clinical Services or designate for approval.
- Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information to nursing unit and appropriate person; calls in relief nursing staff based on pre-determined guidelines and refers problems to Manager or designate; maintains personal records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked.
- Orients new staff and students to unit by demonstrating procedures, answering questions and explaining unit organization and layout.
- Performs other related duties as assigned.

Qualifications:
**Education and Experience**

Grade 12, medical terminology and graduation for a recognized Nursing Unit C