Hotel Night Auditor

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 16 to 24 hours per week
- Education:

- Expérience:

- **Education**:

- Secondary (high) school graduation certificate
- ** Work setting**:

- Hospitality industry
- Hotel, motel, resort
- ** Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- ** Computer and technology knowledge**:

- Multi-line switchboard
- Word processing software
- Database software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
- ** Security and safety**:

- Bondable
- Criminal record check
- ** Transportation/travel information**:

- Own transportation
- Own vehicle
- Valid driver's licence
- ** Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- ** Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- ** Experience**:

- 1 to less than 7 months