Department Manager

2 weeks ago

Maple Ridge, Canada Marks 703 - Maple Ridge Full time

Position Objective:
As a Full-Time Department Lead you demonstrate a positive and engaged attitude when dealing with customers and employees. You will support the store management team with general shift oversight in assigned department and other areas of the store as needed.

What you’ll do:

- Ensure a high level of customer service reflecting Mark’s operating model
- Model active selling behaviors/techniques to set the example for store team members and to help
them grow confidence in their selling capabilities
- Execute daily store operations tasks and department maintenance - Visual merchandising,pricing/promotional set-ups, store cleaning
- Support the management team by providing leadership to part-time team members in the execution of tasks and store standards
- Maintain company standards for merchandise presentation
- Interact with customers to show passion, knowledge, and commitment to our brands and product
- Promote company programs, Triangle loyalty, and other customer acquisition activities
- Support onboarding and learning of department advisors in product knowledge and selling skills Required Skills and Experience
- Proven ability to build and manage a daily plan for the department and store
- Exceptional communication skills
- Excellent organizational skills

Job Title: Department Lead - Full-Time Supervisor’s Title

Department: Operations Scheduling
**Requirements**:
Full availability to work
days, evenings and
weekend shifts, to
meet the demands of
the business
- Superior training and mentoring skills
- 3-5 years retail experience required Deliverables
- Achieves sales goals and store order fulfillment metrics
- Shrink at or below target
- Payroll managed to plan
- Expenses managed to plan
- Net Promoter Score

What you’ll get:

- Competitive wage
- Discounts on all the latest gear
- A fun, fast paced team environment
- Comprehensive training in a variety of formats

What you bring:

- High school education (post-secondary education is an asset)
- High level of departmental product knowledge
- 2 years’ experience in a retail environment
- Proven success in past roles
- Computer literacy

**Job Types**: Permanent, Full-time

**Salary**: $31,300.00-$35,000.00 per year

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift

**Experience**:

- Retail sales: 2 years (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

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