Telecommunications Technician

18 hours ago

Surrey, Canada Linkaffix solutions Ltd. Full time

Full time subcontractor. Employee must have or arrange their own GST number, liability insurance, work van, tools and worksafe clearance letter.

**Responsibilities**:

- Deliver exceptional customer service and with commitment to quality
- Install and repair support for Phone, Internet, and TV over fiber/copper networks
- Installation, termination, and testing of coax, fiber, CAT5
- Be able to work safely at different heights
- Be able to follow the required safety regulations
- Ensures fall protection practices and procedures are followed
- Understands and communicates work orders in order to successfully complete job
- Focus on incremental Sales Opportunities during the customer install phase

Qualifications:

- Care about providing exceptional customer experiences, overcoming objections, and handling both favorable and unfavorable customer interactions
- Comfortable with solutions based selling, recommending products to your customers and upselling TELUS services and products
- Broad problem-solving abilities and analytical skills
- Can balance a physically demanding workload, which includes standing, lifting, climbing, bending, crawling in confined spaces and working in a variety of indoor/outdoor environments
- Able to work various shifts: days, evenings, weekends, statutory holidays, to meet business needs and customer availability including out of town assignments
- Fluent in English and additional languages considered beneficial

Personal Qualities:

- Attention to detail and accuracy
- Ability to adapt to changing priorities
- Ability to work on multiple time-sensitive projects simultaneously and effectively manage deadlines
- Strong interpersonal and communication skills and the ability to work well in a team environment
- Excellent Customer service skills

Education, Certifications & Experience:

- Previous experience and/or education in telecommunications
- Pole climbing experience and work in heights are nice-to-have
- Clean and valid Class 5 Driver's License or another provincial equivalent, a driver’s abstract will be needed
- High School diploma or GED
- Proven record of customer service

**Experience**:

- Telecommunications: 1 year (preferred)

**Job Types**: Full-time, Permanent

**Salary**: $80,000.00-$120,000.00 per year

Additional pay:

- Commission pay

Schedule:

- 10 hour shift
- 8 hour shift

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

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