Quality Assurance Supervisor

Boart Longyear is an integrated drilling services and drilling products provider, producing, manufacturing and operating equipment for the minerals industry, with a drilling presence in water exploration, environmental sampling, energy and oil sands exploration. The Company operates in Asia Pacific, Canada, USA, South America, Europe and Africa.

We are currently seeking a self-motivated Quality Supervisor to fill a position that will be based in North Bay, Ontario. Boart Longyear is committed to high safety, quality, environmental and continuous improvement practices. Applicants should be able to demonstrate shared values in this area.

This position is a full-time role and hours of work will be 8:00am - 4:30pm Monday to Friday.

The Company

Established in 1890, Boart Longyear is in its 131st year as the world’s leading provider of drilling services, orebody-data-collection technology, and innovative, safe and productivity-driven drilling equipment. With its main focus in mining and exploration activities spanning a wide range of commodities, including copper, gold, nickel, zinc, uranium, and other metals and minerals, the company also holds a substantial presence in the energy, oil sands exploration, and environmental sectors.

The Global Drilling Services division operates for a diverse mining customer base with drilling methods including diamond coring exploration, reverse circulation, large diameter rotary, mine dewatering, water supply drilling, pump services, production, and sonic drilling services.

The Geological Data Services division utilizes innovative scanning technology and down-hole instrumentation tools to capture detailed geological data from drilled core and chip samples. This valuable orebody knowledge gives mining companies the ability to make timely decisions for more efficient exploration activities.

The Global Products division offers sophisticated research and development and holds hundreds of patented designs to manufacture, market, and service reliable drill rigs, innovative drill string products, rugged performance tooling, durable drilling consumables, and quality parts for customers worldwide.

Duties and Responsibilities (include but are not limited to the following):
Personal Attributes:

- Works well in a team environment
- Self-starter that seeks out opportunities for improvements
- Works well with mínimal direction
- Not afraid to ask for assistance or clarification

Minimum Qualifications and skills:

- Excellent English communication skills - written and verbal (French is an asset)
- CQE would be an asset
- Computer Skills
- Experience with ERP / MRP Systems (ORACLE preferred)
- Working knowledge of AutoCAD and SolidWorks Languages
- Knowledge of ISO systems
- Knowledge of Continuous Improvement Theories
- Knowledge of Gauging principles
- Valid Driver’s license an asse

Position Requirements

The successful applicant will possess the following skills and experience:

- Perform Failure Analysis / Reporting on Customer Claims
- Support and enhance Manufacturing Quality System
- Lead 1st Article (PPAP) activity
- Lead customer Claims Activity
- Control of Quality Management System documentation
- Develop process quality plans to promote overall continual improvement
- ISO Audits (ISO 9001:2015)
- Customer Claims Administration (i.e., Failure Analysis & Testing, Root Cause determination, Report Generation, etc.)
- Lead Quality Alert and containment activities throughout the facility
- Lead in the continuous improvement of production quality work instructions for use in production areas.
- Lead quality projects through effective project tracking through to completion
- NCR Administration (i.e., Root Cause Analysis, Corrective / Preventive Action, etc.)
- Maintenance of Manufacturing / Quality Management System Documentation
- Some travel may be required
- Perform other tasks as assigned

Required Education and Experience
- College Degree in Manufacturing/Mechanical Engineering Technology or equivalent
- Supervisory Experience (3-5 years)
- Experience in a Union shop an asset

Reporting Relationship

The position reports directly to the Quality manager, who is located in North Bay, Ontario.

Perks, Benefits and Compensation

We know that talented people are attracted to companies with long term success, an amazing culture. We also know you want a company that provides competitive pay, comprehensive benefits and outstanding career advancement opportunities. We offer:

- Strong compensation plan
- Competitive Benefit program (Life, Disability, Health & Dental)
- Defined Contribution Pension Plan
- Robust Vacation Program

Schedule:

- 8 hour shift

Application question(s):

- This position is located at North Bay, ON, and we do not offer relocation support. Will this be an issue\

**Experience**:

- Supervisory: 3 years (preferred)
- Quality Control/ Quality Tech: 2 years (preferred)