Front Counter and Food Service Associate

1 week ago

Winnipeg, Canada The Golf Dome Ltd Full time

**Job Summary**

**Duties**
- Greet customers warmly, manage check-ins, and assist with bookings.
- Handle cash and electronic transactions accurately, following proper procedures.
- Provide information on services, promotions, and membership options to enhance customer experience.
- Maintain cleanliness and organization of the front counter, lounge, and golf bays.
- Assist with basic equipment setup and ensure all gear is in good condition.
- Address customer inquiries and resolve issues promptly to ensure satisfaction.
- Collaborate with staff to ensure smooth operations during peak hours.
- Follow all health and safety regulations, including **Smart Choices certification** guidelines.
- Assist with opening and closing procedures, including cash reconciliation.

**Requirements & Skills**
- Must be **18+ years old** (due to serving alcohol).
- Must have **Smart Choices certification** (or willingness to obtain it).
- Availability to work **evenings, weekends, statutory holidays, late shifts (until 12:30 AM), and early mornings (from 7:00 AM)**.
- Reliable access to a vehicle due to late-night and early-morning shifts.
- Previous experience in customer service, hospitality, or sports facilities is an asset.
- Strong communication and interpersonal skills.
- Basic math skills for handling transactions.
- Ability to work efficiently in a fast-paced environment.
- Knowledge of golf (or a willingness to learn) is a plus.
- Proactive attitude with the ability to upsell services and memberships.

**How to Apply**

**No phone calls, please.**

**Job Type**: Part-time

Pay: $16.00 per hour

Expected hours: 20-40 per week

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Company events
- Discounted or free food
- On-site parking

Ability to commute/relocate:

- Winnipeg, MB R3P 1B9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Alcohol serving: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)
- Smart Choices Certification (preferred)
- First Aid Certification (preferred)

Work Location: In person

**Job Type**: Part-time

Pay: $16.00 per hour

Expected hours: 20 - 40 per week

Additional pay:

- Bonus pay
- Overtime pay
- Tips

**Benefits**:

- Company events
- Discounted or free food
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekends as needed

Ability to commute/relocate:

- Winnipeg, MB R3P 1B9: reliably commute or plan to relocate before starting work (required)

Application question(s):
**Experience**:

- Food service: 1 year (preferred)
- Customer service: 1 year (preferred)
- alcohol serving: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)
- Smart Choices certification (preferred)

Work Location: In person

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