Scotiamcleod Assistant Branch Administrator

Requisition ID: 169420 As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too. As the Assistant Branch Administrator, you will be responsible for supporting the Branch Management Team in ensuring a high level of success is achieved through effective operations and administrative efficiencies. In this position, you will also be required to act as a back-up to the Branch Systems Administrator. **Is this role for you? In this role you will**: **Assist in the management of branch support staff by**: - Resolving escalated issues - Providing ongoing employee recognition - Acting as a resource to provide information, contacts and direction for questions and escalations **Assist the Branch Management Team by**: - Completing all administrative duties, including filing, storage and report distribution - Processing all expenses and following up on outstanding issues - Building spreadsheets and maintaining databases as necessary - Running or assisting management with New Issues - Compiling documentation regarding compliance issues - Co-ordinating and tracking daily and monthly supervision requests as directed by Branch Manager - Maintaining compliance spreadsheets (Insider and Control Block, etc) - Completing and submitting the Monthly Error Report - Maintaining the Branch Research Distribution System - Assisting with the execution and implementation of procedures to ensure compliance with corporate policies and industry regulations - Administering the branch client account (house accounts) - Co-ordinating building facilities maintenance - Scheduling branch meetings, including external speakers - Assisting with interviews of support staff - Ensuring the quality and efficiency of branch operations - Onboarding of new experienced Advisors and their teams, by acting as a resource and liaison - Working to resolve any issues on systems that have been escalated by Branch Systems Administrator (BSA) **Ensure a high level of client service as required by**: - Gathering research & product information from internal and external sources - Entering client trades as directed by client or Advisor - Remaining up to date with all the regulatory rules and trading activities as it relates to client accounts **Contribute to the effective functioning of the branch team by**: - Building effective working relationships across the team and with various business line and corporate function contact - Maintaining a high level of customer service - Facilitating a culture of open and honest communication - Actively participating and contributing to touch bases and team meetings - Encouraging the generation of new ideas and approaches - Actively sharing knowledge and experience to enhance the development of all team members - Developing and executing a meaningful employee development plan **Do you have the skills required to succeed in the role? We'd love to work with you if you have**: - Excellent written and verbal communication skills - Strong organizational skills - Ability to take initiative and work independently - Ability to meet deadlines - Ability to multi task - Knowledge of Microsoft systems: Word, Excel and Powerpoint - Previous industry experience **Education/Accreditations**: - Licensed as an Investment Representative - Canadian Securities Course (CSC) - Conduct and Practices Handbook (CPH) - Investment Representative Training (IRT) - Post secondary education Ability to meet deadlines Ability to multi task Knowledge of Microsoft systems: Word, Excel and Powerpoint Previous industry experience Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.