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The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London community. To learn more about The City of London’s commitment to Anti-Racism and Anti-Oppression, visit the ARAO website.
The City of London wants you to #JOIN THE TEAM. Visit our career webpage to learn more about London and the Top Reasons to work for the City of London.
**Title**:Recreation and Sport - Aquatic Coordinator-NC406**:
- Job Close Date: Apr 23, 2025
**File Number**:
- 2365**Employee Group**:
- Casual**Service Area**:
- Neighbourhood and Community-Wide Services**Division**:
- Recreation and Sport**Job Type**:
- Casual**# of Openings**:
1
**Summary**:
Aquatic Services provide London families and individuals of all ages with opportunities to participate in unstructured aquatic activities and structured educational programs to teach drowning prevention and water safety.
**Role**:
Reporting to the Supervisor, Aquatics, the Aquatic Coordinator is responsible for providing support and coordination to a variety of aquatic programs and the safety, security and cleanliness of the aquatic facilities ensuring a safe and enjoyable aquatic experience for Londoners. This casual position works as part of a team in a public facing fast paced aquatic environment providing high quality programs while providing excellent customer service.
**Responsibilities**:
- Responsible for the safety and supervision of the participants and staff to ensure that policies, rules and regulations are followed.
- Responsible for the safety, security, and cleanliness of the facility
- Provide support and coordination to a variety of aquatic programs such as, drop-in programs, pool rentals, registered programs and special events.
- Act as a positive role model, working as a team to ensure staff are following protocols, provide guidance to other staff, observe and give feedback.
- Coordinate staff rotations, breaks, delegation of tasks, work assignments.
- Demonstrate excellent customer service skills along with a professional and positive attitude when communicating with the public and customers.
- Provide support as Head Instructor/lifeguard, Instructor/Lifeguard, Aquatic Attendant, Cashier and/or Building Attendant and maintain certifications for those positions.
- Assist the Supervisor, Aquatics with performance appraisals of casual staff.
- Assist with scheduling, shift changes and coverage including teaching and guarding as required.
- Facilitate aquatic leadership courses as assigned.
- Assist in the recruitment, training, supervision, and mentoring of all casual new and existing aquatic staff and volunteers.
- Assist in the development of program initiatives, policies and procedures, standards, goals and objectives.
- Prepare and maintain documents and statistical information on all aquatic programs.
- Responsible for all supplies and inventory related to programs, administration, safety, etc.
- Complete daily cash balancing for designated facilities.
- Ensure all paperwork is completed properly and in a timely manner.
- Knowledgeable of city programs and policies.
- Collaborate with other staff at facilities and across the Recreation and Sport division.
- Demonstrate commitment to anti-racism, anti-oppression and human rights through practices and interactions with community partners, employees, and individuals and support programs and initiatives that reflect this commitment.
- Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
- Perform other tasks as assigned.
**Qualifications**:
- Minimum of three years’ supervisory experience in an aquatic environment.
- College diploma or equivalent experience
- Current Instructor Trainer - Lifesaving Society or NL Instructor/Examiner
- Current Standard First Aid Instructor/Examiner Certificate
- Current Bronze Examiner Certificate
- Current National Lifeguard Certificate
- Current Lifesaving Instructor Certificate
- Current LSS Swim Instructor Certificate
- Current Standard First Aid Certificate
- Current Airway Management Certificate
- G License and access to vehicle
- Vulnerable Persons Police Screening Check (prior to the start of employment)
- Aquatics Supervisor Training is an asset.
- Examiner Mentor is an asset.
**Skills and Abilities**:
- Ability to demonstrate good communication, high energy, enthusiasm and continued positive attitude.
- Ability to demonstrate interpersonal and customer service skills.
- Ability to work independently and as a member of a team.
- High level of comfort in fast paced public facing environments.
- Second language is an asset (please indicate on resume).
- Coaching experience recommended.
- Ability to use Microso
