Assembly Clerk

About Portage Mutual
Portage Mutual Insurance is a trusted national property and casualty mutual insurance company. We have been owned by our policyholders since 1884 and proudly serve their interests by offering competitive home, automobile, commercial and farm insurance products. Portage Mutual has office locations in Edmonton (AB), Portage la Prairie (MB), St. Catharines (ON) and Bedford (NS) with products being 100% distributed by brokers across Canada. We greatly value our relationships with policyholders and brokers.
People at Portage Mutual
Working at Portage Mutual allows you to learn, grow and develop while collaborating with experienced and committed colleagues. We support in-office work arrangements while continuing to build diverse teams and a culture of inclusivity. We are growing and offer resources to empower both individual and team success. We are proud of the communities we serve and are rooted in making positive impacts within them.
**What You’ll Do**:
The Assembly Clerk serves as the final point of contact on policy (or policy related) documents to be distributed to the insured, broker and management. The individual is responsible for printing, matching and proofing of documents to ensure accuracy prior to being distributed.
The Assembly Clerk assists to support on other administrative functions or special projects as required for the office. Working under the supervision of the manager, the individual is responsible to ensure the tasks are completed in an accurate / efficient manner and consistent with company values.

**Responsibilities**:

- Responsible for ensuring policy documents (and related documents) being distributed are accurate and processed in a timely manner.
- Provides support to the Underwriting Department as required (i.e. matches policy documents and reviews for completeness of information from Underwriting team members).
- Communicates with contacts, suppliers and colleagues in a friendly, courteous and professional manner.
- Prepares and proofs all documents while ensuring accuracy prior to distribution.
- Distributes completed documents to the mailroom.
- Supports other team members on administrative activities as needed.
- Serve as a back-up for other team as it pertains to clerical, administration or service activities.

**Requirements**:

- Demonstrated knowledge of MS Office Suite (Word, Excel, Outlook, Teams).
- Strong team player, communicates well and enjoys working with people.
- Consistently displays a friendly, courteous and professional manner.
- Must provide excellent customer service skills.
- Strong reading and writing skills.
- The ability to maintain a high level of confidentiality.
- Must have the ability to work under pressure with tight deadlines.
- High School Diploma or equivalent is required.
- Completion of General Insurance Essentials Certificate (Insurance Institute of Canada) is preferred.

**What We Offer**:

- In-Office Work Arrangements
- Learn, Grow and Development Opportunities
- Competitive Compensation Package

If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply. We thank you for your interest in Portage Mutual Insurance, however, only those selected for an interview will be contacted. (No agencies please).