Pest Control Technician

**About Us: Rentokil/Terminix**

**Service**

We are passionate about delivering excellent service to every customer.

We keep our promises and do what we say we will do.
This value reflects that at Rentokil Initial everything starts with the customer.
Our passion to provide customers with value and service drives everything we do.

**Relationships**

We value long-lasting relationships with our colleagues and customers.

We keep colleagues and customers informed about changes that affect them.
We listen to people’s needs and concerns and act on what they tell us.
We are honest and straightforward in our conversations.

**Teamwork**

We are One Team - collaborating, supporting, and working together brilliantly.

We work together with our colleagues to deliver great results and we support our colleagues.
We treat our colleagues with respect and recognise everyone has an important role to play.
We trust colleagues to take ownership of customer relationships.
We make sure colleagues have the support, tools and training to do their job well.

**Responsibility**

We all owe a duty of care to each other, our customers, local charities, the communities in which we live and work, and to the planet.

Nothing is more important than ensuring everyone goes home safe, everyday.
We value teamwork and look out for each other.
We support local charities in the communities in which we operate.
We understand the importance of looking after the environment and the planet we all share.
We continually work on improvements to operate more sustainably.

As a Pest Control Technician, you will be responsible for inspecting properties, identifying pest issues, and implementing targeted pest control solutions. Your role will involve commercial pest control services. You will work independently or as part of a team to ensure the effective removal and prevention of pest infestations while adhering to safety and regulatory guidelines.

**Key Responsibilities**:

- Conduct thorough inspections of commercial properties to identify pest infestations and potential entry points.
- Develop customized pest control plans based on the type of infestation, property size, and client preferences.
- Educate clients on pest prevention techniques and provide recommendations for long-term pest management.
- Maintain accurate records of services provided, including inspection reports, treatment logs, and invoices.
- Perform routine maintenance on equipment and ensure proper handling and storage of chemicals.
- Stay up-to-date with industry best practices, regulations, and safety protocols.
- Collaborate with team members to ensure efficient service delivery and meet client expectations.
- Communicate effectively with clients to address their concerns and provide exceptional customer service.

Qualifications:

- High school diploma or equivalent; additional training or certification in pest control is a plus.
- Previous experience in pest control or a related field is preferred but not mandatory.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Physical stamina and the ability to work in various weather conditions.
- Valid class 5 driver's license with a clean driving record.

**Transferable Skills from Other Professions**:
While direct experience in pest control is beneficial, individuals with transferable skills from other professions can excel in this role. Here are some transferable skills:

- **Customer Service**:_ Customer service professionals have experience in dealing with clients, resolving issues, and ensuring client satisfaction, which is crucial in pest control to address client concerns and educate them on prevention techniques.
- **Attention to Detail**:_ Professionals in industries such as quality control, healthcare, or laboratory work often possess strong attention to detail, a vital skill for accurate pest identification and effective treatment.
- **Problem-Solving**:_ Individuals with backgrounds in fields like IT, engineering, or management can bring their problem-solving abilities to pest control, as identifying and addressing pest issues requires creative solutions.
- **Safety Protocols**:_Workers from industries with strict safety regulations, such as construction or manufacturing, may already have a strong understanding of safety protocols, which is essential in handling pesticides and equipment safely.
- **Communication Skills**:_ People with backgrounds in sales, education, or public relations may excel in communicating with clients and explaining pest control procedures clearly.

Physical Fitness: Those with experience in physically demanding roles, such as laborers or athletes, may find the physical aspects of pest control more manageable.
- **Record Keeping**:_ Professionals in administrative roles often have experience in maintaining records and documentation, a skill that is essential for keeping accurate