Amusement Technician Manager

Job Description
Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s expanding from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and have peaked your interest - let’s tell you a bit about this revolutionary new concept called **_The Rec Room_**.

The concept features a wide range of entertainment options: a large attractions area featuring state of the art simulation games, redemption gaming for prizes, and a variety of recreational games including luxury bowling, billiards, shuffleboard and ping pong. There is an auditorium-style venue offering live entertainment - musical acts, bands and comedians - and also features a theatre-sized, high definition screen for catching the game or watching a wide range of other entertainment programming. The Rec Room offers an upscale casual dining environment, featuring an open kitchen and a contemporary menu offering everyone’s favourites, as well as an “eatertainment-style” concept in the games area. A large centre bar area with adjacent stage includes impressive digital displays and serves as the gathering spot for watching the big game or other major events. The Rec Room integrates a cutting-edge interactive technology platform that enhances all aspects of the entertainment experience.

Cineplex Entertainment, headquartered in Toronto, Ontario, is currently recruiting for the position of **Amusement Technician Manager** **- **The Rec Room Masonville Place**, reporting to the General Manager**.**

The Amusement Technician Manager will conduct preventative maintenance diagnostics to ensure that The Rec Room gaming equipment maintains the highest industry standards. The Amusement Technician Manager is responsible for the ongoing preventive and corrective work orders on mechanical, electrical and other installed arcade and gaming systems, equipment, and other components when work orders are presented. The Amusement Technician Manager is required to perform service and repairs on gaming machines in a timely manner. The Amusement Technician Manager is accountable for planning, performing, and executing the safe installation, testing, inspection, preventative maintenance, and repairs of gaming equipment.
**Job Duties**:

- Assist in the repair of gaming equipment.
- Repair and research parts and possible solutions to issues with gaming equipment.
- Participate in preventative maintenance program for gaming machines.
- Perform necessary maintenance changes on gaming systems.
- Provide occasional guidance to the primary function of others, including training.
- Install supports, software and working ability of gaming equipment.
- Monitor the use and maintenance of gaming machines.
- Remove and replace worn components and reactivate gaming systems.
- Prepare cost estimates for repairs.
- Conduct preventative maintenance diagnostics.
- Complete repairs to equipment, and all other services that the machine requires.
- Follow prescribed timelines and routes to service all locations in timely manner.
- Maintain, operate, and repair gaming systems and associated equipment.
- Perform assigned equipment inspections and due diligence efforts, reporting on as found conditions impacting customer satisfaction and operations.
- Respond effectively to all issues.
- Operate all assigned equipment and systems in the most energy efficient manner.
- Perform all preventive and corrective maintenance in full compliance with applicable programs, best industry practices and manufacturer's recommended practices.
- Prepare and submit to management summary reports listing conditions found in the performance of assigned work, and recommend and/or suggest action to be taken.
- Comply with all safety procedures, maintaining good housekeeping and safety of work areas.
- Recognize danger and safety hazards and propose methods to eliminate them.
- Maintain compliance with Federal, Provincial, Municipal, Ordinances, Codes, or Laws.
- Perform other duties as required.

**Qualifications**:

- High school Diploma or GED.
- A minimum of 3-5 years of experience working in related field preferably in a management capacity.
- Experience with gaming equipment repairs.
- Experience diagnosing and using preventative measures for gaming equipment.
- Thorough knowledge of gaming equipment principles, equipment operation.
- Highly motivated, organized and reliable.
- Strong problem solving skills.
- Positive, professional, personable and adaptable.
- Must be willing and able to support any afterhours gaming related activity as required.
- Attend periodic training seminars.
- Perform additional job duties as requested.
- Able to work independently and in a team environment.
- Highly motivated, professional and energetic.
- Excellent time management skills.
- Required to work flexible hours inclusive of evenings and weekends.
**Work Conditions**:

- J