Operations Coordinator

1 week ago

Cambridge, Canada Evolved Thermal Energy Inc. Full time

**About Us**

Evolved Thermal Energy is a specialty distributor of geothermal and air source heat pump systems serving Ontario, Quebec, and Eastern Canada. We are a family-owned business with deep roots in Canada’s geothermal industry, focused on supplying high-quality equipment with industry leading technical and sales support to professional HVAC contractors.

The company is in an active growth phase, expanding its distribution network and operational footprint as demand for high-performance heat pump systems increases across Canada. This growth requires strong internal coordination across logistics, warehousing, and customer support — and the Operations Coordinator plays a central role in making that happen.

**Job Overview**

We are seeking a highly organized and detail-oriented **Operations Coordinator** to join our team. This role sits at the center of the business and supports day-to-day operations including administration, logistics coordination, and customer support.

**Key** **Responsibilities**

**Operations & Logistics**
- Coordinate equipment orders, shipments, and deliveries with manufacturers, freight carriers, and customers
- Own warehouse organization, including receiving, inventory layout, staging, and coordination of outbound shipments to support efficient operations.
- Track order status, shipping timelines, and delivery confirmations
- Resolve logistics issues such as delayed shipments, missing items, or delivery changes
- Maintain accurate order, shipping, and inventory-related records
- Safely operate a propane forklift as part of shipping, receiving, and warehouse operations

**Administrative & Systems Support**
- Manage data entry and maintain accurate records using QuickBooks, Microsoft Office, and our custom ordering systems
- Support sales and operations with order entry, confirmations, documentation, and follow-up
- Assist with basic bookkeeping activities and financial record keeping
- Maintain organized digital filing systems and operational documentation

**Customer & Internal Support**
- Act as a point of contact between customers, suppliers, freight carriers and internal team members
- Collaborate with the team to identify inefficiencies and improve office procedures and workflows

**Qualifications**
- Proven experience in office administration, operations coordination, logistics coordination, warehouse operations or similar roles
- Strong proficiency with QuickBooks, Microsoft Office (Word, Excel, Outlook, Teams)
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
- High attention to detail and accuracy in data entry, documentation, and record keeping
- Ability to work independently, take initiative, and follow tasks through to completion
- Experience in HVAC, construction, wholesale distribution, or technical products is an asset but not required
- Prior bookkeeping or financial administration experience is preferred
- Forklift experience or willingness to obtain certification (training provided)

Pay: Up to $60,000.00 per year

**Benefits**:

- Casual dress
- On-site parking
- Paid time off

Ability to commute/relocate:

- Cambridge, ON: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Forklift Licence (preferred)

Work Location: In person

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