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Quality Assurance Specialist

2 weeks ago

Montréal, Canada Camp Systems International Inc. Full time

**Overview**

CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,300 employees in 13 locations around the world.

CAMP’s relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large.

CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Business Media portfolio. CAMP offers the opportunity to be a part of this thriving industry providing stability and a rich 50+ year history.

**Job Summary**

As a Quality Assurance Specialist, you will be instrumental in executing quality initiatives, maintaining Quality Management Systems (QMS), and ensuring products and services comply with relevant aviation regulations and standards. This role demands an individual with keen attention to detail, a strong knowledge of QA methodologies, and exemplary communication skills to collaborate efficiently across teams.

**Responsibilities**
- Develop and implement quality assurance test plans and strategies to effectively evaluate product / service performance and customer satisfaction.
- Execute routine inspections and audits, report findings, and assist with corrective and preventive action plans.
- Collaborate with QA Managers across departments to facilitate and uphold quality standards throughout the development process.
- Drive quality escape resolution forward including root cause, corrective action and follow-up in accordance with corresponding SLAs.
- Analyze quality trends and data to recommend improvements and solutions for process optimization.
- Lead continuous improvement initiatives and contribute to the QMS documentation and revision processes.
- Maintain compliance with all applicable quality, and regulatory standards in the aviation industry, including FAA and EASA guidelines.
- Drive quality training efforts and support the training department to ensure all employees are well-versed in quality protocols.
- Support training efforts to ensure all employees are well-versed in quality protocols, specifically recommending new or recurring training areas.
- Manage and resolve quality-related issues, providing technical support within the QA department as well as cross-functionally.

**Requirements**:

- Bachelor's degree in an engineering discipline, aerospace, quality assurance, or related field.
- Minimum of 3 years of experience in a quality assurance role, preferably within the aviation or aerospace sector.
- Strong understanding of QA methodologies and experience with implementing QMS, such as ISO 9001 or AS9100.
- Proficient in root cause analysis and well-versed in implementing corrective and preventive actions.
- Experience with QA tools, testing techniques, and metrics.
- Exceptional organizational and analytical skills.
- Excellent interpersonal and communication skills, capable of working both independently and as part of a collaborative team.
- Proficiency with standard office software (such as Microsoft Office) and familiarity with QMS software and databases

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE