Practice Manager

2 weeks ago

Stellarton, Canada SPCA Nova Scotia Full time

**Location**: Stellarton, NS
**Company**: Tartan Tails Veterinary Clinic
**Status**: Full-Time Permanent
**Start Date**: As soon as available

**About Us**:
Tartan Tails Veterinary Hospital is a locally owned, social enterprise committed to exceptional care, compassionate service, and a positive workplace culture. Our new Stellarton location is a purpose built, dynamic, fast-paced environment where we strive to balance excellent patient care with the well-being of our team.

**Position Overview**:
We are seeking an experienced, confident, and decisive **Practice Manager** to lead the Stellarton clinic. This is a management role designed for an experienced RVT that can navigate the challenges of a demanding profession while fostering a healthy and positive working environment. The Practice Manager will collaborate closely with the Regional Manager to support business growth, clinical structure, and operational excellence.

**Key Responsibilities**:

- Provide daily leadership and support for all clinical and administrative staff
- Make informed, timely, and sometimes difficult operational and personnel decisions
- Oversee clinic operations, including scheduling, inventory, billing, compliance, and client service
- Promote a positive, collaborative, and respectful workplace culture
- Support staff development, performance management, and recruitment efforts
- Collaborate with the Regional Manager on business development initiatives and clinical/technical improvements
- Monitor clinic performance metrics and implement improvements as needed
- Support and develop clinical and client growth initiatives by enhancing patient care, strengthening client relationships, and collaborating with the Regional Manager to expand services and community reach.

**Qualifications**:

- Completion of a Veterinary Technology program and successful completion of the VTNE and licensed with provincial licensing boards is a requirement for this position.
- Minimum of **5 years of experience in veterinary medicine**:

- Previous management or leadership experience in a veterinary or related healthcare setting is a preferred asset.
- Excellent organizational, communication, and interpersonal skills.
- Strong leadership and decision-making skills, with the ability to manage complex situations confidently.
- Excellent time and task management skills.
- Familiarity working with the Office365 environment.
- Commitment to fostering a positive and supportive workplace.

**What We Offer**:

- Competitive salary and benefits
- RRSP Matching
- Paid professional development and registration fees
- Supportive, team-oriented environment in a meaningful profession
- Opportunities for professional growth and development
- The chance to make a lasting impact on staff, clients, and patients
- Staff discounts

**How to Apply**:
Tartan Tails is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

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