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Store Operations Specialist

2 weeks ago

Ottawa, Canada Bouclair Full time

We design beautiful product and care about creating in-store and online shopping experiences that inspire our customers. We are committed to creating an environment where our people can grow professionally and personally. We welcome anyone that wants to be part of a team of like-minded colleagues that want to win. **It’s nice to meet you - we can’t wait for you to join and make a difference**

The **Operations Specialist,** is responsible for supporting the store management team by performing functional tasks related to the effective planning and execution of the store operations.

**Duties and Responsibilities**
- Focuses on executing tasks related to the effective execution of daily operations to meet overall productivity and store goals;
- Efficiently and accurately process incoming and outgoing shipments;
- Ensures the efficient reception and management of incoming e-commerce orders.
- Assures an efficient and accurate management of inventory:

- BOPIS - Completes orders within the expected timelines
- Damages - Completes and reports issues as per expectations
- Cycle counts - Completes daily as per company expectations and timelines to support inventory accuracy in-store including preparations for yearly inventory counts
- Supply orders - Completes monthly supply order for the store to support the daily operations of the business
- MMS/OMS/RF - Management of all communication and tools required to support inventory accuracy in-store
- Is a role model in prioritizing the customer and supporting the floor sales when required or in non-peak hours;
- Support the management team to achieve daily goals and tasks;
- Assume sales floor manager on duty accountability in the absence of management team members;

**Qualifications**:

- 1 to 2 years of experience in a retail selling environment
- High school diploma or equivalent
- Effective communicator
- Visible passion for exceptional customer service
- Confidence and agility in fast paced environments
- A driven approach to your work, and a passion for home decor
- Able to work a variety of shifts including day, evening and weekends
- Ability to lift medium to large items/ and frequent ladder use
- Minimum of 25 hours per week (available day, evening and weekends)

**Eager to make a difference? Send us your resume**
- Bouclair is committed to the employment equity principle._
- The masculine is used without discrimination and solely to lighten the text._

**Who we are.**

Based in Montreal, Bouclair is a lifestyle brand with a unique offering of in-house designed home fashion décor and furniture. Our 600+ employees are all committed to deliver on our promise to inspire our customers thanks to beautiful product, exceptional shopping experiences and aspirational environments in our 55 stores across Canada and online.

**Job Types**: Part-time, Permanent

**Benefits**:

- On-site parking
- Store discount

Work Location: In person