Audit Manager Retail

NSF is seeking to add an Audit Manager Retail to join our growing team. As the Audit Manager Retail, you will be responsible for workforce planning for retail audit delivery, creating reports, and managing a specialized workforce across multiple client programs. As well as manage audit allocation, scheduling, and submission to ensure timely execution and meet business, operational, and client expectations.

RESPONSIBILITIES
- Supervising auditors, review audit reports and findings in order to maintain high quality, accuracy, and client communications
- Manage auditor utilization, performance, and work quality (i.e. auditor KPIs) to achieve optimal efficiency
- Monitor and manage audit delivery costs and workforce expenses to achieve business objectives.
- Identify territory workforce needs and support talent acquisition in identifying, sourcing, and interviewing for open positions
- Develop/implement onboarding and training plans for new auditors to meet business and client expectations
- Identify, conduct, and/or manage auditor calibration activities
- Monitor efficiency, timeliness, and prioritization in work completion and communicate, rebalance, or reassign when necessary
- Assist with investigation and resolution of internal and external complaints
- Provide departmental performance reports as requested
- Assist in the development and implementation of new business opportunities and growth
- Support the development and implementation of existing or new company systems that support daily operations
- Accountable for ensuring compliance with company and client program standards and procedures
- Assist with creating, implementing, and achieving budget/revenue goals
- Assist the company in client follow-ups and ascertaining client satisfaction
- Perform other duties as requested

QUALIFICATIONS
- Demonstrated experience in managing business, departmental or program and personnel management related to Food Safety / Audit Delivery
- Familiarity with auditing concepts and learn auditing procedures
- Ability to work independently and with a team
- Willingness and ability to travel domestically and internationally.
- Must have a valid driver’s license and reliable transportation
- Ability to maintain a valid and current U.S. passport
- Excellent communication skills (written and verbal)
- Proficient with Microsoft Office software, i.e. Word, Excel, PowerPoint, Outlook, etc

Preferred Qualifications
- Three (3) or more years of business or personnel management experience
- Bachelor’s degree preferably in a science food-related field
- Training certificate or registration demonstrating successful completion of one (1) or more auditor training courses
- Foreign language skills as appropriate to the client's home country

LI-DNI

ABOUT US
- NSF is a growing global public health and safety organization. Our mission is to protect and improve human and planet health by enabling safe food, clean water and life-enhancing health technologies and products for millions of people around the world. We do so by developing standards, testing, auditing, certifying, and providing advisory services to clients in the food, water, health sciences and consumer industries.

Our nearly 3,000 employees provide services in over 180 countries through many of our global offices, at our 35,000 client sites, from home offices and in state-of-the-art laboratories. We’re growing fast and expanding into new areas such as sustainability and digital. And that’s where you come in. Come join a team that makes a difference in the world.

More information about NSF can be found at nsf.org

One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language and demographic diversity that reflects the societies in which we live and work. NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

ABOUT THE TEAM
- NSF provides expertise and accredited food services across the entire food value chain: from agriculture, animal welfare, aquaculture, dairy, and production through to processing, distribution, quality management, retail, and restaurants. As a pioneer in food safety, we help businesses thrive while achieving their food sustainability, compliance, and risk management goals.

Our certifications services cover the Global Food Safety Initiative, supplier assurance, foodservice equipment and nonfood compounds, and organic and Certified Transitional certification through Quality Assurance International (QAI). We also offer HACCP validation and inspection, label claims verification and certification, DNA and food package testing, and product and process development. Separately, we provide expert consulting, food safety training, and auditing in areas including food fraud a