Youth Equity Worker

**Position Title**: Youth Equity Worker

**Department**: Settlement Workers in Schools (SWIS)

**Program**: Youth

**Reports to**: SWIS Lead

**Summary**

The Settlement Workers in Schools (SWIS) program of Impact North Shore is currently seeking a dynamic Youth Equity Worker who will be responsible for organizing and facilitating workshops and youth activities focused on diversity, equity, and inclusion. This role may also involve supplying one-to-one information, support, and referrals to eligible immigrant youth in School Districts 44 and 45, aged between 8-12 and 13-18 years. The Youth Equity Worker will also conduct related outreach, marketing, and community engagement activities.

**Key Responsibilities**
- Develops and conducts youth workshops and activities on leadership, equity, diversity and inclusion as per funding deliverables.
- Develops partnerships with school staff and administration to effectively connect with new immigrant students.
- Keeps informed of current resources, trends, needs, changes, and service gaps in the general community and specific client communities.
- Organizes youth programming including training and overseeing short-term contracted facilitators.
- Assesses youth needs, strengths and assets and provides referrals to community resources.
- Conducts outreach to community organizations for purposes of participant recruitment.
- Keeps informed of programs, services, and community resources available to youths on the North Shore.
- Provides basic information for mental health and trauma support as needed.
- Ensures that clients have access to necessary service support, including school district resources.
- Implements evaluation of group activities and participates in service quality improvement activities.
- Informs SWIS Lead of any significant concerns/client issues promptly.
- Collaborates with community partners and schools to increase awareness of emerging youth needs.
- Ensures all required service data is correctly entered into Impact North Shore and government databases.
- Promptly responds to queries regarding service data quality.
- Ensures all necessary administrative tasks related to service are completed, ensuring all privacy and confidentiality requirements are met.
- Performs all administrative tasks as needed.
- Performs other duties as assigned by the SWIS Lead.

**Key Competencies**
- **Values. **Behaves consistently with clear personal values that complement Impact North Shore’s values of excellence, diversity, and respect.
- **Integrity & Ethics. **Ensures integrity in personal and organizational practices. Builds a respectful and client-centered workplace.
- **Innovation. **Thinks creatively; is open to new ideas and technologies. Is committed to developing effective and new approaches to service excellence. Is flexible and adaptable to meeting changing demands of clients, funders, and other stakeholders.
- **Accountability. **Accepts and creates a culture of accountability; fosters personal growth; takes personal ownership. Is self-aware and demonstrates a commitment to ongoing learning and continual improvement. Assesses risk and develops risk mitigation strategies.
- **Engagement. **Shows a passion for the job and the mission of Impact North Shore.
- **Effective Communication. **Fosters open communication, listens to others, speaks effectively, and prepares written communication so that messages are clearly understood.
- **Organized & Efficient. **Plans ahead and works in a systematic and organized way. Follows directions and procedures and ensures deliverables are met on time and according to agreed standards.

**Qualifications**

**Minimum Qualifications**
- 2 years of experience in a direct client service role, preferably with immigrants and an understanding of the immigrant and refugee experience, and settlement-integration stages/process
- Bachelor's degree in Community Development, Humanities, or Counselling or High School completion with a diploma or certificate in Community Development, Humanities, or Counselling and/or relevant experience.
- Knowledge of Canadian legal, political, cultural, employment, educational, and economic systems
- Knowledge of general and culturally-specific community resources and services on the North Shore
- Familiarity with immigrant youth barriers, diversity, issues related to discrimination and youth-related community resources and supports.
- Experienced in establishing professional boundaries with clients.
- Sensible and sound judgement
- Ability to work in a team environment, as well as a capacity to self-motivate and work independently.
- Ability to identify barriers to services to promote equity and inclusion for a diverse client population.
- Excellent knowledge of Outlook, Microsoft Office Suite, Teams, Zoom and the ability to learn and adapt to new technologies required for excellent service delivery as needed.
- Strong administrative and client service skills
- Strong knowledge of community resources a