Repair Centre Service Technician

Achieve. Create. Collaborate. Organize.
Essential brands. Innovative products. Smart investment. Winning team. This is what you will find at ACCO Brands. We are passionate about building a culture that is committed to the success of our employees. If you are looking for an organization that offers rewarding opportunities and is dedicated to team orientation, learning and development, and flourishes with success, we invite you to be a part of building our company for the future.

**Job Summary**:
We are seeking a skilled **Repair Center Service Technician** for our Mississauga location within our Print Finishing Solutions business. For more than 60 years, our print finishing solutions have served a broad range of document communication needs for businesses worldwide. Our products and services in this category are critical to our customers in distinguishing their printed materials and achieving a professional edge in today’s competitive market.

Reporting to the National Field Service Manager, this position is responsible for performing repairs and maintenance on industry leading GBC, Duplo, MBM, etc. branded electro-mechanical products. Products such as laminators, booklet makers, folders, punch and bind equipment, and shredders that are used in commercial and production Printing, offices and schools.

**Responsibilities**:

- Perform bench repairs on equipment that is part of our exchange pool of equipment; customer returned equipment and other defective stock
- Inspect, repair, and maintain mechanical and electrical components of our wide format lamination, binding, booklet making, folding and cutting equipment
- Provide back-up support for our parts distribution process; pick, pack and ship parts orders and update the ERP system accordingly
- Provide assistance to Field Service Technicians on an as required basis with product installations, vacation coverage and service call overflow
- Monitor service call completion for rural customers serviced by our third-party contractor and follow/up when needed

**Qualifications**:

- College or Technical School Diploma in an electrical/electronic and/or mechanical field
- Minimum of 1 year of service experience in the repair of electrical and/or mechanical equipment
- Experience in print finishing solutions or within the printing or photocopier industry considered an asset
- Excellent customer service skills with the ability to effectively communicate and interact with customers and peers at all levels, both orally and written
- Good time management skills
- Ability to prioritize and manage multiple tasks in a dynamic environment
- A self-starter with the ability to work with mínimal supervision
- Must be able to lift 60lbs.
- Minimal overnight travel necessary; must be able to travel to United States for training

**About Us**:
You know our brands. You love our brands. You just may not know they are ours.

If you have touched a PowerA® gaming controller, a Five Star® notebook, a Swingline® stapler, a Quartet® dry erase board, or a Kensington® computer mouse, you have touched part of ACCO Brands Corporation. With annual revenues of over $2 Billion, ACCO Brands (NYSE: ACCO) designs, markets, manufactures and sells branded academic, consumer and business products globally. The power of our brands, our unmatched global customer reach, and our strategic market strengths put us in a position to achieve global leadership and growth. We're proud of our long history of industry leadership and innovation and are focused on delivering exceptional value to our customers by providing unique, cutting-edge, branded products.

Click here to learn more about our employee benefits.

**Equal Opportunity Employer**

**AODA**

Accommodation for applicants with disabilities will be provided in all parts of the recruiting process as required under the ACCO Brands Canada AODA policy. Applicants are asked to make their needs known in advance.