Field Service Technician

**Our Equation for Success**

Over the last 31 years Gyptech (Gypsum Technologies Inc.) has become a global leader in the design, construction, commissioning and servicing of wallboard equipment and plaster plants.

We believe**:Innovation + Perseverance + Caring + Humility = Excellence**

Our team of highly experienced management, engineering, operations and manufacturing professionals guarantees success through innovative design, manufacturing and a commitment to exceeding customer expectations. We have big plans for service growth and are on the lookout for the best talent to help make them happen.

**What We Offer**

The value of rewards our employees receive goes well beyond a regular pay cheque. We provide:

- Competitive compensation
- Company supported continuing education and opportunities for growth
- Participation in developing industry-leading innovation with the freedom to be creative and take initiative
- A collaborative organizational structure which encourages input and feedback from all employees
- Casual work atmosphere and a flexible work schedule
- Opportunity to travel and work on exciting and challenging global projects

**What You’ll Do**

Gyptech is seeking a **Field Engineer/Service Representative **to join our team. The role travels to customer sites to bring Gyptech value directly to the customer with our OEM engineering, global supply and knowledge base as tools.

Your role will involve:

- Bringing solutions to the customer with Gyptech value adds - OEM design, knowledge, innovation, equipment history etc.
- Generating sales through growing customer relationships on-site.
- Leading Gyptech site labor to execute service outages and/or technically advising customers/third party crews to successfully complete service work.
- Direct responsibility for safety, quality, schedule, and cost/productivity of assigned projects.
- Supporting quotations and winning work at customer sites.

This position is based out of our head office in Burlington; however, it is primarily a field position with a requirement to travel to customer plants across North America on a consistent basis.

**What You Offer**
- Engineering degree or technical diploma (mechanical or controls). Alternately, a demonstration of equivalent experience (e.g. millwright, maintenance etc.).
- Fanuc Training or Certification (FCR-T1 & FCR-T2) is an asset.
- Minimum 2+ years’ experience in industrial or material handling equipment environments.
- Wallboard manufacturing or High-Speed Automatic Palletizing Systems experience an asset.
- Strong English communication skills.
- Team player with a strong service mindset.
- Experience with Microsoft Office suite, especially MS Excel.
- Available to travel to a variety of different locations.

**A Bit More About Us**

With offices in North America, Europe and South America, we have been responsible for supplying the equipment for the majority of new production volumes over the last decade. Our experience designing and commissioning equipment globally, means that we are prepared to meet the unique requirements presented by each of our customers. Our wallboard plants serve a variety of production capacities and surpass expectations of safety, quality and performance in any market.

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Flexible language requirement:

- English not required

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Burlington, ON L7P 5C1